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Wisconsin Department of Health Services


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Aging and Disability Resource Centers


Program Monitoring and Evaluation

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History of LTC Redesign


How do you apply for
Family Care?

Quick Links:
Family Care Partnership Program
Wisconsin Council on Long-Term Care
Other Links

Anyone interested in learning more about their options for long-term care, including applying for the Family Care benefit, should contact their local Aging and Disability Resource Center (ADRC). Resource center services are available to everyone, whether or not they are eligible for Family Care or other Medicaid programs. 

To be eligible for Family Care a person must have long-term care service needs, be an older adult or an adult with a disability, live in a Family Care county, and meet financial eligibility requirements. Medicaid-eligible individuals automatically meet the financial eligibility criteria for Family Care. Individuals receiving the Family Care benefit may be required to pay a cost share to their Managed Care Organization (MCO).

There are three steps to determine eligibility and enroll in a Family Care MCO. The ADRC helps people with each step.

  1. The ADRC will visit the person and complete the Long-Term Care Functional Screen to assess the individual’s level of need for services and functional eligibility for the Family Care benefit. Once the individual’s particular needs for long-term care are determined, the ADRC will provide advice about the options available to him or her. Options may include enrollment in Family Care, IRIS or a different long-term care program. Or the person could choose to receive services through the Medicaid fee-for-service system, or to privately pay for services.

  2. If the person is interested in Family Care or another Medicaid program, the ADRC will help the individual contact an income maintenance agency to determine financial eligibility.

  3. Once functional and financial eligibility is established, the ADRC notifies an "enrollment consultant" to contact the person, either by phone or in person. The enrollment consultant makes sure the person understands what it means to become a member of the MCO, and that he or she understands all the options for long-term care available. If the person decides on Family Care, the resource center finishes the enrollment process and notifies the MCO of the enrollment date.

    Last Revised: January 30, 2014

  What is Family Care?  

  Who does Family Care

  Aging and Disability
  Resource Centers

  Managed Care

  Where in Wisconsin
  can you find Family

  How do you apply?

  Consumer resources
  for questions 

  Why Family Care?

  Being a Full Partner 
  in Family Care