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Wisconsin Department of Health Services

Division of Quality Assurance
(608) 266-8481

DQA Web Pages Information

Provider Search

Choosing WI Residential Options

If You Have Complaints about Health/ Residential Care Providers


Assisted Living Facilities (CBRFs, adult family homes, etc.)

Nursing Homes

Facilities Serving People with Developmental Disabilities

Health Care Facilities (home, health, hospitals, laboratories, etc.)

Alcohol & Other Drug Abuse and Mental Health

WI Adult Programs Caregiver Misconduct Registry

Wisconsin Health Care Providers

Any person (resident, employee, ombudsman, relative, friend, other) may file a complaint regarding a facility staff person, a regulated health care facility, a clinical lab or other Division of Quality Assurance issue.

Information for management and staff of health care providers is found on the Division of Quality Assurance Licensing, Certification & Registration page. Select the provider type you are interested in.


For complaints concerning health care provider types listed below, contact the Division of Quality Assurance toll free complaint line at 1-800-642-6552 or you may file a complaint online using the Online Complaint Intake System:

  • Ambulatory Surgical Centers

  • Assisted Living Facilities

  • Clinical Laboratories or Analysts

  • End Stage Renal Dialysis

  • Home Health Agencies

  • Hospices

  • Hospitals

  • Nursing Homes and Long Term Care Facilities

  • Outpatient Rehabilitation Agencies

  • Personal Care Agencies

  • Rural Health Clinics

Wisconsin Information

Use the Provider Search application to locate providers/facilities and to obtain additional information about specific providers. 

Health Care Facility Directories - for all non-long term care providers regulated by the Division of Quality Assurance.  Select "Directories" on the left for other directories

Refer to Choosing Wisconsin Residential Options for information on a county-by-county basis for home health and hospice and other residential care possibilities.

Advance Directive Information

Assisted Living Facilities and Programs

Quarterly statistics for Home Health Agencies, Hospice providers and Hospitals including citations issued and complaint information.

Home Health Agency - Quarterly Survey/Complaint Statistics

Hospice - Quarterly Survey/Complaint Statistics

Hospital - Quarterly Survey/Complaint Statistics

Wisconsin Hospital Association (exit DHS)

Consumer Groups, Wisconsin Health Care Organizations

Wisconsin Law Library - Health Care related topics (exit DHS)

Federal Information - Centers for Medicare & Medicaid Services (CMS)

Dialysis Facility Compare (exit DHS)

Home Health Compare (exit DHS)

Hospital Compare (exit DHS)

Last Updated: April 16, 2014