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Wisconsin Nurse Aide Registry Frequently Asked Questions

Previous Q&As - Back to FAQs Main Page

How do I update my employment eligibility to work in federally certified facilities?

Pearson Vue will mail a Renewal notice to your home address approximately 60 days prior to the end of you 24-month eligibility period to work in federally certified:

  • nursing homes,
  • intermediate care facilities for individuals with intellectual disabilities,
  • home health agencies, and
  • hospices.

When you submit your completed Renewal form, verifying that you worked at least eight (8) hours in a 24-month period as a nurse aide, under the supervision of an RN or LPN, your Registry status will be updated.

Be sure to report any address change to the Nurse Aide Registry, so you will receive the notice promptly.

If you do not receive a Renewal notice in the mail 30 days prior to end of your 24-month eligibility period, you may get the Registry Renewal Form ( exit DHS; PDF, 86 KB) via http://www.pearsonvue.com/ (exit DHS)

In the past, my employer submitted my Renewal Form to the Registry in a mass mailing with other nurse aides. Should they continue to do that?

You will receive a notice in the mail approximately 60 days prior to the end of your 24-month eligibility period, so there is no need for your employer to issue the Renewal form on your behalf.

When you receive the notice, it is very important to promptly:

  • Complete your personal information on the Renewal Form,
  • Have a representative from your employing health care facility sign the form to verify your work as a nurse aide was performed under the supervision of an RN or LPN, and
  • Submit the form to Promissor.

Employment history reported on Renewal Forms submitted to Promissor more than 120 days before a nurse aide's 24-month eligibility date will not be processed.

Your Registry record will be updated to reflect any reported name or address change.

What do I do if my employment eligibility has expired but I have been working as a nurse aide the whole time?

If you have worked as a nurse aide without a break of 24 months or more, you will need to submit a completed Renewal form, signed by your employer, to report your employment history.

When the Renewal form is processed, the Nurse Aide Registry will be updated to reflect your eligibility to work in federally certified facilities.

For example: Nancy did not send in her Renewal form at the end of her 24-month eligibility period.

Her Registry status currently displays she is not eligible to work in federally certified facilities after January 2000.

However, she did work at ABC Nursing Home from September 5, 1999 until April 20, 2001, and currently works at XYZ Nursing Home.

In order to update her Registry status, she needs to complete and submit 2 separate Renewal forms to verify her employment at both facilities.

What if I haven’t worked as a nurse aide in the last 24 months?

If you have not worked as a nurse aide under the supervision of a RN or LPN, for more than 24 months, you are not eligible to work in federally certified:

  • nursing homes,
  • intermediate care facilities for persons with mental retardation,
  • home health agencies, or
  • hospices.

To regain eligibility to work in these federally certified facilities, you must retake and successfully pass a competency test.

You may continue to work in:

  • hospitals, including critical access hospitals and
  • facilities that are not certified as Medicaid providers, including nursing homes, nursing homes that serve the developmentally disabled, home health agencies, or hospices.

My or my spouse's certification lapsed while I was on a military deployment. How can I update my employment eligibility?

Wisconsin Act 210 went into effect on June 1, 2012. This Act extends the license of a service member from 90 days to 180 days if the license expires while they are on active duty. The same applies to a spouse of a service member if the spouse does not practice under their license while the service member is on active duty and does not practice because the service member is on active duty.

This Act repeals a provision of prior law that required a service member to meet all of the requirements for license extension or renewal, except for continuing education requirements, in order to have the license extended.

Please contact the Office of Caregiver Quality at (608) 261-8319 or dhscaregiverintake@wi.gov to renew your certification.

For more information on Military Licensure Benefits, visit the Wisconsin Department of Veteran's Affairs website (exit DHS).

How long will it take for my employment eligibility to be updated after I send in my Renewal form?

Your Registry status will be updated approximately ten (10) working days after Pearson Vue receives the Renewal form.

To verify your employment eligibility:

I sent in my Renewal form but my record on the Registry has not been updated yet. Can I still work as a nurse aide in a federally certified facility?

You should keep a copy of your completed Renewal form and send it certified mail to Pearson Vue.

A federally certified health care facility may continue to employ you as a nurse aide if they have verified you worked at least eight (8) hours in the past 24 month period, in a paid position providing hands-on care, under the supervision of an RN or LPN.

To verify your Nurse Aide Registry status:

How do I transfer my status from another state’s Nurse Aide Registry to the Wisconsin Nurse Aide Registry?

Only nurse aides who completed a training program of 120 hours or more that included a minimum of 32 hours of clinical training are eligible to transfer to Wisconsin. You may get the Registry Out-of-State Application form ( exit DHS; PDF, 112 KB) via http://www.pearsonvue.com/ (exit DHS)

Complete Part I of the application and attach verification of your personal identity, including:

  • Name,
  • Date of birth, and
  • Social Security Number.

Mail the completed form to the Nurse Aide Registry in the state where you are currently listed. You can find the address and phone number of each state's nurse aide registry Nurse Aide Registries (by state) (PDF, 68 KB) or via http://www.pearsonvue.com/ (exit DHS)

Nurse aide registry personnel in that state must complete Part II of the application to verify your status in that state. The other state will mail the completed application to Wisconsin.

If you are transferring from another state, you must not provide "hands on" care in a facility in Wisconsin until you have been placed on the Wisconsin Nurse Aide Registry.

How do I transfer from the Wisconsin Nurse Aide Registry to another state’s Nurse Aide Registry?

If you are listed on the Wisconsin Nurse Aide Registry and wish to be included on another state's nurse aide registry, you must complete the following steps:

  • Make sure your employment eligibility status to work in federally certified facilities is current on the Wisconsin Nurse Aide Registry;
  • Contact the transferring state's registry and inquire about that state's requirements; and
  • Complete that state's application, following the directions from the state where you wish to transfer.

You may maintain employment eligibility to work in Wisconsin federally certified facilities by reporting your out-of-state employment to the Wisconsin Nurse Aide Registry.

Be sure to report your address change to the Wisconsin Nurse Aide Registry so you will receive your Renewal notice promptly.

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Last Revised: August 13, 2014