Wisconsin Nurse Aide Registry Frequently Asked
Questions
FAQs Main Page
Wisconsin Nurse Aide Registry (Pearson Vue)
PO Box 13785
Philadelphia, PA 19101-3785
Phone: Toll-free (877) 329-8760
Monday – Friday
7:00 am – 4:00 pm Central Standard Time
Web-based Registry (exit DHS) via http://www.pearsonvue.com/
(exit DHS)
24 hours per day/7 days per week
Note: Applications are not processed at the Department of
Health Services and walk-in service is not available. However,
if you have any questions about where to submit your paperwork,
please call (608) 261-8319 for assistance.
How do I verify a nurse aide’s status on the Nurse Aide
Registry?
You can check the online Nurse Aide Registry
(exit DHS) or via http://www.pearsonvue.com/
(exit DHS)
You can search by name, Social Security Number or Registration Number.
The Registry displays the aide's:
- Name,
- Date of Birth (DOB),
- Inclusion date,
- Expiration date for verifying eligibility to work in federally
certified facilities,
- Basis for inclusion,
- Facilities where the aide is eligible to work, and
- Substantiated finding information (abuse or neglect of a client or
misappropriation of a client's property), if applicable.
How do I report my name or address change or correct my name or
SSN on the Registry?
You may get the Change/Correction Form
( exit DHS; PDF, 40 KB) via http://www.pearsonvue.com/
Submit the completed form with appropriate verification to the:
Wisconsin Nurse Aide Registry
Pearson Vue
PO Box 13785
Philadelphia, PA 19101-3785
You may call the Wisconsin Nurse Aide Registry toll-free at (877)
329-8760 to request the Change/Correction Form.
How do I get a replacement Nurse Aide card?
You may call the Wisconsin Nurse Aide Registry toll-free at (877)
329-8760 to request a replacement Nurse Aide card.
Do I have to pay a fee to update my Nurse Aide Registry record or
get a replacement nurse aide card?
No, all Nurse Aide Registry services are provided to you at no
cost.
When is my employment eligibility expiration date?
Federal regulations require a nurse aide to:
- work at least eight (8) hours in a 24-month period,
- in a paid position providing hands-on care, and
- under the supervision of an RN or LPN
to maintain eligibility to work in a federally certified nursing home,
intermediate care facility for persons with mental retardation, home
health agency and hospice.
Your Registry Status reflects your 24-month eligibility period to work
in the federally certified facilities noted above.
The 24-month period is initially based on your competency test date. A
new eligibility period is created every 24 months.
Note: DHS changed the previous policy of extending employment
eligibility 24 months from the last reported employment.
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Last Revised:
September 11, 2012 |
