Civil Rights Compliance Plan Resources
Some of the documents on the Website are provided in Microsoft
Excel or Microsoft Word format. For those who do not have these programs,
Microsoft provides a free Excel Viewer and a
Viewer for download. The Adobe Viewer for PDF files is also available
as a free download (all links exit DHS).
To complete the Civil Rights Compliance Plan, you will need access to data
concerning employees and program participants. The following sources may assist
you in your data collection efforts:
- Disability data collection; aggregate number of the recipientís employees with
Information on the disability of an individual employee is confidential and
voluntary. However, reporting only the aggregate number without individual
employee identification does not violate confidentiality requirements.
- Race and ethnicity data collection; race and ethnicity of employees and participants.
- Limited English Proficiency Data Collection
Please see Limited English Proficiency Requirements Section in this webpage.
Affirmative Action Plan
Effective as of January 1, 2010, the Affirmative Action Plan is
no longer a part of the Civil Rights Compliance Requirements. Contractors and vendors of DHS that are
required to submit an Affirmative Action Plan to comply with the Wisconsin
Contract Compliance Law, Ch. 16.765, Wis. Stats., and ADM 50
Instructions for Vendors (PDF, 577KB): Affirmative Action Requirements, on the
of Wisconsin VendorNet (PDF, 577 KB) website. Contractors and vendors should refer to their signed contract for
specific instructions for complying with the Affirmative Action Plan
Equal Opportunity Requirements
Customer Service Population Analysis. To complete this analysis you must
first determine what segment of the county or a multi-county population best
represents your potential customers. Following are data sources that may be
useful in completing this analysis:
- This is the U.S. Census Bureau,
American FactFinder Home Page (exit DHS).
- Equal Opportunity Policy Statements and Notifications
- Translation of the model Equal Opportunity Policy, Limited English
Proficiency Policy, and Complaint Policy and Procedures are available
in Hmong and Spanish.
- Access to Services
- Information about the elimination of physical barriers in facilities that
serve persons with disabilities is available. Compliance to
Accessibility Guidelines (ADAAG) is necessary for any new building or any
renovation a recipient may undertake to an existing building.
Programs and Services Access Self-Assessment Checklist (Word,
102KB) is a tool to
assist entities to evaluate the physical accessibility to their programs,
services, activities, and facilities. The self-assessment was developed
through a joint effort of the DCF, DHS, and DWD. The self-assessment
checklist incorporates required elements of Section 504 of the
Rehabilitation Act of 1973, and the Americans with Disability Act of 1990
(ADA). Completing the checklist in itself does not guarantee compliance with
the requirements of the ADA or Section 504 of the Rehabilitation Act.
Entities must demonstrate a good faith effort in meeting these requirements
by documenting the steps it will take or taken to address those barriers
identified. For a complete checklist, refer to the Wisconsin Program and
Services Self-Assessment Checklist. The facility assessment should be
treated as a record to be kept on the recipient's files available for a desk
review or an on-site visit by DCF, DHS, or DWD.
- Discrimination Complaint/Grievance Procedure.
- Translations of the model into additional languages are available on the
Department of Workforce Development (exit DHS) website.
Copies of the policies that are posted for the public must be completed
- CARES Race and Ethnicity Statistics by Calendar Year --
- The CARES Race and Ethnicity statistics
counts are unduplicated by calendar year. This Excel spreadsheet includes
statistic categories for Race, Ethnicity, Language and Disability for
individuals in the CARES system. To view the desired data, select the
category tab at the bottom of the Excel spreadsheet and scroll to your
county. Individuals are counted only once, regardless of the number of
months of eligibility for a given program, the number of programs for which
they were eligible or multiple periods of eligibility throughout the year.
Race and ethnicity information is provided voluntarily, therefore, there are
those that chose not to provide that information to their CARES worker.
Those individuals are listed under "Unknown". Gender counts are
included in both Race and Ethnicity tabs. Additionally there is a State tab
that provides state totals for each category.
Limited English Proficiency Program (LEP) Requirements
As a recipient, you are required to establish a language access policy and
procedures to be implemented as specified in the CRC requirement for the period
of January 1, 2014 - 2017.
Please note: all links below exit the DHS website.
- Oral Interpretation.
State Contract for Telephone Interpretation (exit DHS)
Language Poster (PDF, 495KB)
U.S. Department of Health of Human Services (PDF,
724KB) offers guidelines for "safe harbors" which you should
consider in planning for the translation of written documents.
- LEP Customer Service Language Access Analysis
- Demographic data sources:
- Other Data Resources. Depending on the recipientís eligible customer
population, the recipient will need to refer to data sources beyond the 2000
Census. All of the below links leave the DHS webpage.
- Census data http://censtats.census.gov/pub/Profiles.shtml
- Refugee Population, Statistics, and Census Data for Wisconsin
- The Refugee Assistance Services Program Section tracks the number of
refugee groups in Wisconsin. These statistics can be used by agencies
for planning and programming services delivery as well as to prepare
- Wisconsin's Refugee Population
Arrivals, FFY 2009 (PDF, 22 KB)
Arrivals, FFY 2010 (PDF, 11 KB)
Population in Wisconsin Map (PDF, 24 KB)
Refugee Population Chart by Consortium and County; CY 2005-2009
program funding chart showing changes in the funding levels, actual
and projected through 2011 (PDF, 12 KB)
Action Plan Funding Allocation Chart (PDF, 20 KB)
from a variety of nations around the world have been resettling in
Wisconsin since 1975. This chart contains a breakdown of the total
refugee/immigrant population in Wisconsin (by county and ethnic
country of origin) from 1975 through January, 2009
- The Wisconsin United Coalition of
Mutual Assistance Associations, Inc (WUCMAA)
- Migrant Workers data
- Bureau of
Migrant and Special Population (exit DHS)
Technical assistance information is provided in Section H, page 5 of the
Instructions and Format for the Civil Rights Compliance Plan.
Additionally, the same information can be found in:
February 24, 2014