Client Rights Office - Personnel

CHRISTI BERMEJO, Client Rights Specialist
E-mail: Christi Bermejo
Telephone: (608) 267-7144

• Expertise: psychotropic medications, AODA issues, treatment for Ch. 980 patients, conflict resolution, guardianship, residency, consents, individual rights, minors, and community issues

LAURA O'FLANAGAN, J.D., State Grievance Examiner and Client Rights Specialist
E-mail: Laura O'Flanagan
Telephone: (608) 266-9369

• Expertise: DHS 94 grievance procedure, mediation and training

MICHAEL VAN SISTINE, J.D., Client Rights Specialist
E-mail: Michael Van Sistine
Telephone: (608) 266-3102

• Expertise: DMHSAS grievance procedure

JAMES D. YEADON, J.D., Client Rights Office (CRO) Supervisor
E-mail: James Yeadon
Telephone: (608) 266-5525

• Expertise: grievance statistics, resident deaths, training, intranet site information, decision digests, rights of minors, pamphlets & posters, legal services attorney contract issues

To contact the Client Rights Office by US Mail, please use the following address:

Division of Mental Health and Substance Abuse Services (DMHSAS)
Client Rights Office (CRO)
1 West Wilson Street, Room 850
P.O. Box 7851
Madison, WI 53707-7851

Last Updated: January 20, 2012