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Wisconsin Department of Health Services

Utility Service Interruptions

Disasters and other emergencies can cause interruptions of utility service including natural gas and electricity.  Health and safety dangers can result. The following recommendations are provided to ensure you and and your families stay safe.

Electrical outage

  • An electrical power outage or interruption may cause operational problems with your furnace. If your furnace is not operating, be careful of hazards, which can occur from alternative heating sources.
  • Do NOT use alternative heating sources such as space heaters, grills, and other appliances that can give off dangerous gases. These appliances must be properly vented. Carbon Monoxide is a concern. The use and ventilation of portable power generators must be carefully monitored.
  • If you use electrical heaters powered by portable generators, be careful where you place the heater and do not leave the heater unattended.
  • When a power outage occurs, food safety becomes a concern.
  • If you have electrical problems, call the your local utility company.

Natural gas outage

  • Do NOT use alternative heating sources such as space heaters, grills, and other appliances that can give off dangerous gases. These appliances must be properly vented. Carbon Monoxide is a concern. The use and ventilation of portable power generators must be carefully monitored.
  • If you use electrical heaters, be careful where you place the heater and do not leave the heater unattended.
  • Call the your local utility company to relight your pilot light.

Fireplace safety

  • If you use your fireplace for heating, be sure that flues are open as required. Do not overload the fireplace.

For more information, contact your local utility or Local Public Health Department.

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Last Revised: March 27, 2013