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Wisconsin Medicaid EHR Incentive Contacts

Provider Services

If you have any questions regarding the Wisconsin Medicaid EHR Incentive Program or are having difficulty with the application process, the following resources are available to assist you.

Available Resources

Contact Information

Wisconsin Provider Services Help Desk

 (800) 947-9627

Wisconsin EHR Incentive Program Mailbox

Wisconsin Health Information Technology Programs

Wisconsin Health Information Technology Extension Center (WHITEC)

The Wisconsin Health Information Technology Extension Center (WHITEC) is the federally designated HIT Regional Extension Center for the state of Wisconsin. Created through the HITECH Act, a provision of the American Recovery and Reinvestment Act of 2009, WHITEC is the local presence for the Office of the National Coordinator for Health Information Technology and is tasked with providing outreach, education, and technical assistance to small and independent primary care practices wanting to implement and achieve meaningful use of electronic health records.

WHITEC's long term goal is ensuring that all health care professionals practicing in Wisconsin are able to achieve meaningful use of electronic health records and improve health care quality and efficiency in their practices. Services are available to all health care professionals across the continuum of care practicing in Wisconsin, but federal subsidies are available to priority primary care providers to defray the cost of services (WHITEC also offers certain services free of charge to those providers).

To contact WHITEC go to (exit DHS).

Wisconsin Statewide Health Information Network (WISHIN)

The Wisconsin Statewide Health Information Network (WISHIN) is leading the way to enable Health Information Exchange (HIE) in Wisconsin. As the state-designated entity for HIE, WISHIN is working to create a network of networks that will give health care providers a secure system to access medical information where they need it-when they need it. WISHIN is building a network of networks because:

  • It connects and leverages existing health information networks, systems, and services that are present and operational within the state.
  • It provides a solution for providers that are not currently part of an existing network to be able to exchange health information with other providers whether or not those other providers are part of an existing network or not.
  • Whether you are part of a large health system, a hospital, part of a small clinic, or an independent physician, you can participate in the statewide health information network.

To learn more about WISHIN and about the benefits of HIE go the (exit DHS).

Public Health Meaningful Use Registration

In January 2014, the Wisconsin Division of Public Health (DPH) launched a new registration system called Public Health Registration for Electronic Data Submission System (PHREDS). PHREDS is now the only way to register for electronically reporting data to the following DPH programs:

  • Cancer Data
  • Immunizations
  • Reportable Lab Results
  • Syndromic Surveillance

Detailed information on Public Health Meaningful Use measures and objectives for Eligible Professionals and Eligible Hospitals, in either Stage 1 or Stage 2 of Meaningful Use, can be found on the Public Health Meaningful Use page.

Last Revised: July 24, 2014