and Language Access
All external hyperlinks are provided for your information and or the
general public. The Department of Health Services does not testify to, sponsor,
or endorse the accuracy of the information provided on externally linked pages.
|National CLAS Standards: The U.S. Department of Health and Human Services (HHS) released the
Enhanced National Standards for Culturally and Linguistically
Appropriate Services in Health and Health Care along with a
downloadable blueprint to offer guidance and implementation
strategies, A Blueprint for Advancing and Sustaining CLAS Policy
and Practice (The Blueprint).
Learn more. Visit the
Minority Health Program's CLAS page for resources and more.
|Language Access Plan: The U.S. Department of Health
and Human Services (HHS) has published its 2013
Language Access Plan (HHS LAP)
ensuring access to the
Department's programs and activities to people with limited
English proficiency (LEP).
As Wisconsin's population becomes ever more diverse, health care
providers serve increasing numbers of consumers/patients from diverse
cultural and linguistic backgrounds. Culture and language play a crucial role in
how effectively health services are delivered and received. Issues such as
consumers' familiarity with, or trust in, Western medicine; spirituality and
religious beliefs; health care literacy and English language proficiency are all
factors that providers must consider in order to provide culturally competent care.
When staff who administer services for state and federal programs understand,
and respond with sensitivity to, the needs and preferences of culturally and
linguistically diverse consumers, better care naturally follows.
According to the University of Wisconsin's Population Health Institute,
Health of Wisconsin Report Card (2010),
Wisconsin received a 'C-' for its overall health disparity grade. The Department's most
recent Minority Health Report documents the
disproportionate burden of poor health that persists among racial and ethnic
minority populations in this state. Providing culturally and linguistically appropriate
services to health care consumers has the potential to improve access to care, quality of care,
and, ultimately, health outcomes. Below, you will find links to various resources that
address the issues of cultural competency and language access.
If you have any comments about this page or suggestions for improving it,
please write to: Ruth DeWeese.
February 03, 2014