Operations Guide
8. Contract Management
- Required Plan, Policies and Procedures
- The Aging and Disability Resource Center shall submit the following
documents in conjunction with its initial start-up and resubmit updated
versions with the ADRC Annual Update when there has been a change or as
otherwise directed by the Department.
- Organization chart (Article IV.D.2)
- Staffing plan / Personnel list (Article IV.E.2)
- Goals for effectiveness of marketing activities (Article III.A.9)
- Written information and assistance follow-up policy (Article
III.B.2.f)
- Memorandums of understanding regarding access to publicly funded
long term care (Articles III.G.2.b)
- Policies and procedures for helping clients access other programs
and benefits, including access to mental health and substance abuse
services (Article III.H.4)
- Protocols to ensure short term service coordination remains short
term (Article III.I.3)
- Memorandums of understanding regarding referrals, investigations,
and coordination of services with county or tribal agencies
responsible for elder/adults-at-risk and/or adult protective services
(Article III.K.3.c)
- Prevention and early intervention plan (Article III.M.7)
- Conflict of interest policies and procedures (Article IV.I.2)
- Process for identifying unmet needs in the community (Article
III.O.2)
- Complaint and grievance process (Article IV.J.2)
- Internal quality assurance and improvement plan (Article IV.K.2)
- Memorandum of understanding between the ADRC and Tribe(s) with a
tribal aging and disability resource specialist, where applicable
(Article III.A.5)
- Confidentiality agreement and policy (Article IV.L.4 and 6)
2. Budget Worksheets and
Instructions (DHS form number F00052a) (Excel, 48
KB)
3. Subcontracts
- Subcontracts shall clearly identify all parties to the
subcontract, describe the scope of services to be provided, include
any requirements of this contract that are appropriate to the
service(s), and define any terms that may be interpreted in ways
other than what the Aging and Disability Resource Center intends.
- The prime contractor (i.e., the Aging and Disability Resource
Center) is responsible for contract performance when subcontractors
are used. Subcontractors must agree to abide by all applicable
provisions of this contract. The prime contractor maintains fiscal
responsibility for its subcontracts, which includes reporting
expenses associated with the subcontract to the Department. The
Department should not be named as a party to a subcontract.
4. Performance
- The Aging and Disability Resource Center shall perform all the
services required under this contract in a professional manner.
The Aging and Disability Resource Center shall perform all
services consistent with this contract and as further specified by
the Department in written policies and procedures. The Aging and
Disability Resource Center shall maintain a file documenting
required policies, procedures, plans and agreements required under
this contract and shall make this file available for Department
inspection upon request.
- The existence of a dispute notwithstanding, both parties agree
to continue without delay to carry out all their respective
responsibilities which are not affected by the dispute and the
Aging and Disability Resource Center further agrees to abide by
the interpretation of the Department regarding the matter in
dispute while the Aging and Disability Resource Center seeks
further review of that interpretation.
Last Revised: July 12, 2010
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