Department of Health Services Logo

 

Wisconsin Department of Health Services

Substance Abuse Services Home

Mental Health Services Home

Conferences and Training

Links

Site Map

Contact Us

Indicators to Implement the CCS Vision

Embedded in CCS are mechanisms to ensure that CCS will deliver recovery-based services to adults, older adults, and children in such a way that it incorporates the vision and principles of the original Blue Ribbon Commission document.

Meaningful Participation

  • Consumers and community have a significant representation on the local CCS Advisory Board or Coordination Committee.
  • The CCS Coordination Committee provides meaningful input into program plan development, agency consumer-related policies, and has a role in on-going quality improvement activities.
  • Consumers have a significant role in the development and implementation of their service plans.

Access

  • All target populations are included in the CCS plan.
  • Access to services is based on level of need as determined by the Department-approved functional screens.
  • Playful assertive outreach anticipates and identifies persons in need of services.

Recovery

  • Recovery is evidenced by staff training and the appropriate and effective implementation of individualized services for each consumer.
  • Agency forms and processes used for intake, assessment, and care planning are recovery-based.
  • Recovery will also be evidenced by the supportive relationship staff have with consumers.

Meeting Individualized Needs

  • Service plans foster natural and peer supports wherever possible.
  • A flexible array of services is available.
  • Service plans are reviewed for effectiveness and appropriateness and changed to reflect consumers' current needs and goals.
  • Service plans are recovery-based, individualized, based on consumers identified needs and life goals, and crafted in a recovery team with the consumer/family.
  • Service plans are designed to assist the person to achieve the highest level of health wellness, stability, self-determination, and self-sufficiency.

Focus on Quality Improvement (QI)

  • Continuous quality improvement is embraced as the responsibility of local program management; resources for QI are integrated into program costs.
  • Quality improvement processes support improving consumer outcomes and use measurable quality indicators based on data/information the agency routinely collects.
  • A quality improvement plan is in place at the time of full certification that is effective, measurable, and focused on the effectiveness of service delivery and satisfaction of consumers.

Last Revised: July 28, 2010