Community Recovery Services (CRS)

Wisconsin's Medicaid State Plan Amendment under 1915(i) State Plan Home and Community-Based Services is called Community Recovery Services and provides three (3) specific services: Community Living Supportive Services, Supported Employment, and Peer Supports, under the umbrella of psychosocial rehabilitation.

Wisconsin's 1915(i) State Plan Amendment

• State Plan Amendment Effective 1/15/10 (PDF, 6.2 MB)
• Letter to all State Medicaid Directors from CMS dated 8/6/10 (PDF, 125 KB)

County/Tribal Certification 

• DMHSAS Numbered Memo 2009-10 County/tribal certification (PDF or HTML Version)
• CRS Agency Certification Standards (PDF, 118 KB)
• County/Tribal  Agency Application: DHS Form F-00203 (MS Word,102 KB)
• Certification Process (PDF, 18 KB)
• Register for a WAMS ID and PPS User Account (Exit DHS)

CRS FAQs

• CRS Application Frequently Asked Questions (FAQ)
• CRS Program Frequently Asked Questions (FAQ)

Consumer Eligibility

• Medicaid Provider Update (#2010-094, 10/27/10)
• Enrollment Policy and Process (PDF, 41 KB)
• CRS Process Flow: Manual Implementation (PDF, 17 KB)
• MA Member Eligibility Information for Community Recovery Services (PDF, 22 KB)
• Eligibility Verification Guide (PDF, 312 KB)
• Functional Screen Training Login Instructions and FAQ (PDF, 49 KB)

Individual Service Plan Packet Guidance

• Individual Service Plan Packet Guidance Home Page
• Quality Review Process Home Page 
• Presentation on CRS Service Plan Packets (PDF, 163 KB)
• The Annual Recertification Process
• Client Rights and the Appeals Process for CRS
• When to Submit an Update to an Approved Service Plan
• Discharge Process for CRS

Service Provider Documents

What are the Service Provider Requirements?

• CRS Service Provider Requirements (PDF, 14 KB)
• CRS Provider Registration
• CRS Incident Reporting Process
• Sample Progress Note (PDF, 105KB)
• Community Recovery Services (CRS) Provider Entities: DHS Form F-00312 (MS Word, 52 KB)
• Individual or Non-Specified Community Recovery Services (CRS) Providers: DHS Form F-00312A (MS Word, 49 KB)

Fiscal & Admin. Related

• Cost Reporting (PDF, 658 KB)
• Cost Reasonableness in a Cost Based Environment
• Forward Health Online Handbook Access (Exit DHS)
• Email Encryption Training (PDF, 181 KB)

Additional Information and Links

• Consumer Opportunities Page
• Wisconsin Peer Specialist Employment Initiative (Exit DHS)
• SAMHSA Evidence-Based Practices Supported Employment Toolkit (Exit DHS)
• Disability.gov (Exit DHS)
• Work Incentive Benefits Specialists of Wisconsin (Exit DHS)

Regional Office Contact:

Area Administrators

Central Office Contact:

Kay Cram
Division of Mental Health and Substance Abuse Services
1 West Wilson Street, Room 851
P.O. Box 7851
Madison, Wisconsin 53707-7851

Telephone: (608) 261-9312
FAX: (608) 267-7793
Email: Kay.Cram@Wisconsin.gov

Last Revised: December 13, 2012