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Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

Consumer & Provider Information

Provider Types Regulated by DQA

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DQA Numbered Memos

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Construction/
Remodeling of Health Care Facilities

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

Ambulatory Surgical Centers - Contacts

Introduction | Rules & Regulations | Providers | Contacts | Publications | Related Sites


Complaints:

There are several ways to file a complaint concerning ambulatory surgical centers.  Refer to the options listed below: 

  • Contact the Bureau of Health Services of the Division of Quality Assurance at (608) 266-8481.

  • To file a complaint online select: The Online Complaint Intake System.
  • To use the toll free number to file a complaint dial 1-800-642-6552.

Filing a Complaint Resource Sheet (consumer information) (PDF, 55 KB)

General Information:

For information concerning federal certification of Wisconsin ambulatory surgical centers contact Angela K. Mack at (608) 266-7485. For other questions contact Doug Englebert at (608) 266-5388.

All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).

  • You may use the Fire Report Form (Word, 78 KB) and fax to 608-264-9847. Questions about this process may be directed to the "Fire Authority" at 608-266-0224. Refer to DQA memo 12-013 for additional information.

You may also E-mail the Division of Quality Assurance.

 

Last Updated: July 03, 2014