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Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

DQA Web Pages Information

Provider Types Regulated by DQA

DQA Listservs

Consumer Information

Provider Search

DQA Facility Directories

DQA Provider Training

DQA Numbered Memos

DHS Forms

Construction/
Remodeling of Health Care Facilities

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

Hospices - Contacts

Introduction | Rules & Regulations | Forms | Providers | Contacts | Publications | Related Sites


Complaints:

There are several ways to file a complaint concerning hospice providers.  Refer to the options listed below: 

  • Contact the Bureau of Health Services of the Division of Quality Assurance at (608) 266-8481.

  • To file a complaint online select: The Online Complaint Intake System.
  • To use the toll free number to file a complaint dial 1-800-642-6552.

Information about the Home Health (Hospice) Care Hotline (includes a link to a PDF version for printing and copying).

General Information: 

Hospice Unit Chief:  Jan Heimbruch, (608) 266-0371

Licensing and federal certification for Wisconsin hospices, Lisa Imhof, (608) 266-2702

All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).

  • You may use the Fire Report Form (Word, 78 KB) and fax to 608-264-9847. Questions about this process may be directed to the "Fire Authority" at 608-266-0224. Refer to DQA memo 12-013 for additional information.

You may also E-mail the Division of Quality Assurance.

Last Updated: March 31, 2014