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Revised Resident Relocation Manual

PDF Version of DQA 10-030  (PDF, 54 KB)

Date: November 1, 2010 
DQA Memo 10-030
DLTC Information Memo 2010-05
To: Community Based Residential Facilities CBRF 17
Facilities Serving People with Developmental Disabilities FDD 08
Nursing Homes NH 13
Aging and Disability Resource Center Directors
Board on Aging and Long Term Care Executive Director
Disability Rights Wisconsin Executive Director
County Department of Human Services Directors
County Department of Social Services Directors
County Department of Community Program Directors
County/Tribal Aging Unit Directors
Managed Care Organization Chief Executive Officers
IRIS Program Managers
From: Susan Crowley, Administrator
Division of Long Term Care

Otis Woods, Administrator
Division of Quality Assurance

Revised Resident Relocation Manual


The Department of Health Services has revised and updated its Wisconsin Statutes, Chapter 50, Resident Relocation Manual. The draft revised manual was released in March, 2010. Following a 6 month comment period that ended on September 15, 2010, the final revised manual has now been published. Residential facilities considering relocation of 5 or more residents are strongly encouraged to contact the Division of Long Term Care as soon as possible in their decision making process for consultation regarding Ch. 50 requirements.


Under Wisconsin law, Nursing Homes, Intermediate Care Facilities for persons with Intellectual Disabilities (ICF-ID) and Community-Based Residential Facilities (CBRF) relocating 5 or more residents must file a Resident Relocation Plan with the Division of Long Term Care. A facility must not begin discharge planning for any of its residents until the Division of Long Term Care has approved the facility's Resident Relocation Plan.

Manual Revisions

The Department's Resident Relocation Manual has been updated to incorporate information about the Family Care and IRIS programs and about Aging and Disability Resource Centers (ADRC) and Managed Care Organizations (MCO) that now come into effect when residents relocate from residential facilities. Additional technical assistance and training materials for sending facilities and for receiving entities have also been added, especially those related to addressing Relocation Stress Syndrome.

Link to the Revised Resident Relocation Manual: 

Questions - Contacts

If you have any questions, please contact the Department's Relocation Coordinator, Susan Schroeder, at the telephone number or electronic mail listed below.

Susan Schroeder
Department of Health Services
Division of Long Term Care
Administrator's Office
1 West Wilson Street, Room 550
Madison, WI 53707-7851
(608) 266-6989


Division of Mental Health and Substance Abuse Services Administrator
Area Administrator Director


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Last Updated: September 30, 2011