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Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

Provider Types Regulated by DQA

DQA Listservs

Provider Search

Provider Training

DQA Numbered Memos

DHS Forms

Remodeling of Health Care Facilities

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

Wisconsin Regional Offices
Division of Quality Assurance
Bureau of Assisted Living

See below for Bureau of Assisted Living region map

Complete List of Bureau of Assisted Living Staff (PDF 102 KB)
includes health services specialists and nurse consultants

ALRD =  Assisted Living Regional Director

Northeastern Regional Office
200 North Jefferson Street, Suite 501
Green Bay, WI  54301
Office: (920) 448-5252
Fax:  (920) 448-5253
ALRD: Kathy Lyons, (920) 448-4800

Counties Covered: Adams, Brown, Calumet, Door, Fond du Lac, Green Lake, Kewaunee, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Ozaukee, Portage, Shawano, Sheboygan, Washington, Waushara, Waupaca, Winnebago, Wood

Southeastern Regional Office
819 N. 6th St., Room 609B
Milwaukee, WI 53203-1606
Office: (414) 227-2005
Fax:  (414) 227-3903
Interim ALRD: Susan Farmer, (414) 227-4565

Counties Covered: Kenosha, Milwaukee, Racine

Southern Regional Office
P.O. Box 7940
Madison, WI 53707-7940
Office: (608) 264-9888
Fax:  (608) 264-9889
ALRD:  Paul Peshek

Counties Covered:  Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Jefferson,  Lafayette, Richland, Rock, Sauk, Walworth, Waukesha

Western Regional Office
610 Gibson St., Suite 1
Eau Claire, WI 54701-3687
Office: (715) 836-4790
Fax:  (715) 836-2535
ALRD: Bill Gardner (715) 836-4029

Counties Covered: Ashland, Barron, Bayfield, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Florence, Forest, Iron, Jackson, Juneau, Langlade,  La Crosse, Lincoln, Marathon, Monroe, Oneida, Pepin, Pierce, Polk, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Vernon, Vilas, Washburn

Director, Bureau of Assisted Living:
Alfred Johnson, (608) 266-8598

Administrator, Division of Quality Assurance - Madison:
Otis Woods, (608) 267-7185


If you do not know what county a community is in, please see Wisconsin Cities, Villages, Townships and Unincorporated Places (PDF, 160 KB)

PLEASE NOTE: This map's boundaries do not coincide with those for the DHS regions.

southeastern regional office western regional office southern regional office northeastern regional office map

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Last Updated: August 04, 2014