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Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

Consumer & Provider Information

Provider Types Regulated by DQA

DQA Listservs

Provider Search

Facility Directories

Provider Training

DQA Numbered Memos

DHS Forms

Construction/
Remodeling of Health Care Facilities

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

Wisconsin Regional Offices
Division of Quality Assurance
Bureau of Nursing Home Resident Care

See Wisconsin region map below

RFOS - Regional Field Operations Supervisor(s)
QAPS -
Quality Assurance Program Specialist
RFOD - Regional Field Operations Director

Northeastern Regional Office
200 North Jefferson Street, Suite 501
Green Bay, WI  54301
Office: (920) 448-5252
Fax: (920) 448-5253
Interim RFOD: Leona Magnant, (920) 448-5241

Counties Covered: Brown, Calumet, Door, Fond du Lac,   Green Lake, Kewaunee, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Shawano, Sheboygan, Waupaca, Waushara, Winnebago


Northern Regional Office
2187 Stevens Street, Suite C
Rhinelander, WI 54501
Office: (715) 365-2800
Fax: (715) 365-2815
RFOD: Jessica Radtke, (715) 365-2801
QAPS: Marcia Foster, (715) 365-2814

Counties Covered:  Ashland, Bayfield, Florence, Forest, Iron, Langlade, Lincoln, Marathon, Oneida, Portage, Price, Rusk, Sawyer, Taylor, Vilas, Wood


Southeastern Regional Office
819 N. 6th St., Room 609B
Milwaukee, WI 53203-1606
Office: (414) 227-5000
Fax: (414) 227-4139
RFOD: Carol Jean Rucker, (414) 227-4563
RFOS: Sue Farmer, (414) 227-4908; Kristen Isham, (414) 227-4914

Counties Covered: Jefferson, Kenosha, Milwaukee, Ozaukee, Racine, Walworth, Washington, Waukesha

Life Safety Code and Engineer for Jefferson and Walworth Counties, Contact Southern Regional Office.


Southern Regional Office
P.O. Box 7940
Madison, WI 53707-7940
Office: (608) 266-7474
Fax:  (608) 266-8339
RFOD: Pat Virnig, (608) 266-9422
RFOS: Ann Angell, (608) 219-9237

Counties Covered: Adams, Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Juneau, Lafayette, Richland, Rock, Sauk

Life Safety Code and Engineer for Jefferson and Walworth Counties, Contact Southern Regional Office.


Western Regional Office
610 Gibson St., Suite 1
Eau Claire, WI 54701-3687
Office: (715) 836-4752
Fax:  (715) 836-2535
RFOD: Tammy Modl, (715) 836-3030
RFOS: Kimberly Edwards, (715) 836-3032

Counties Covered: Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, La Crosse, Monroe, Pepin, Pierce, Polk, St. Croix, Trempealeau, Vernon, Washburn


Director, Bureau of Nursing Home Resident Care - Madison:
Juan Flores, Bureau Director, (608) 267-0351

Administrator, Division of Quality Assurance - Madison:
Otis Woods, (608) 267-7185

 

If you do not know what county a community is in, please see Wisconsin Cities, Villages, Townships and Unincorporated Places (PDF, 160 KB)

 

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Last Updated: May 02, 2014