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Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

DQA Web Pages Information

Provider Types Regulated by DQA

DQA Listservs

Consumer Information

Provider Search

DQA Facility Directories

DQA Provider Training

DQA Numbered Memos

DHS Forms

Construction/
Remodeling of Health Care Facilities

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

Home Health Agencies (HHAs) - Contacts

Introduction | Rules & Regulations | Providers | Contacts | What's Happening | Publications | Related Sites


Complaints:

For complaints concerning the quality of care in home health agencies or hospices in Wisconsin, call the Home Health Hotline: 1-800-642-6552 or E-mail Division of Quality Assurance.

Information about the Home Health Care Hotline (includes a link to a PDF version for printing and copying)

General Questions:

Bureau of Health Services, Home Health Section Chiefs:
Jan Heimbruch, (608) 266-0371, Lora Quinn, (608) 266-0269

Home Health Nurse Consultant: 
Trudy Ciszek, (608) 266-7881

State Licensing & Federal Certification:
Tracy Ellingson, (608) 266-7297

Medications, Drug Administration:
Doug Englebert, (608) 266-5388 or (262) 538-0271

OASIS Clinical Coding:
Mary Jo Sutton, (920) 983-3188

OASIS Automation:
Chris Benesh, (608) 266-1718

All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health  Services within 72 hours (check specific rule requirements).

Director, Bureau of Health Services:
Cremear Mims, (414) 227- 4556

Administrator, Division of Quality Assurance:
Otis Woods, (608) 267-7185

Secretary, Department of Health Services - Madison:
Dennis Smith

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Last Updated: March 15, 2012