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Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

DQA Web Pages Information

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Consumer Information

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DQA Provider Training

DQA Numbered Memos

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Revisit/Dates of Compliance Policy
Questions & Answers

Return to DSL-BQA-01-028

Q1. If old deficiencies are corrected but new deficiencies are found at the time of the 2nd or 3rd revisit, does a new certification cycle begin with the new noncompliance?

A1. No. If noncompliance exists at the time of the 2nd or 3rd revisit, it is considered to be continuing noncompliance regardless of whether the previous deficiencies remain or new ones are cited, because it is the whole facility, not just deficiencies, that factor into the decision about a nursing home’s compliance status. In addition, the timeframes for imposition of the mandatory denial of payment for new admissions remedy and termination are not adjusted when there’s continuing noncompliance.

Q2. If different Tags are cited at the 2nd or 3rd revisit, would the new Tags be considered continuing noncompliance or new noncompliance?

A2. Regardless of whether the new deficiencies are in the same or different Tag(s) as those previously cited, the fact that noncompliance exists at the time of the revisit constitutes continuing noncompliance.

Q3. Are revisits required to verify the removal of immediate jeopardy?

A3. Yes.

Q4. Deficiencies involving quality of care should require a revisit to verify correction. Why was that requirement removed in the final policy?

A4. Revisits can be conducted anytime for any level of noncompliance. While in the majority of cases, States may determine that an onsite revisit is necessary to confirm compliance with deficiencies in quality of care, some believe that there are instances when these issues can be satisfactorily handled through acceptable evidence. Our policy preserves that option.

Q5. According to the chart, a 3rd revisit is not "required" to be performed. In cases when it is either not performed by the State or not approved by the regional office, is it correct that termination would proceed after the 2nd revisit?

A5. Yes. At the time of the 2nd revisit where noncompliance continues to exist, the facility’s ability and/or willingness to achieve compliance sometimes becomes debatable, and what should have been a facility priority from the first survey of the cycle (i.e., achieving compliance) does not translate into a priority for the survey agency to perform a 3rd revisit.

Q6. If a 3rd revisit is not assured, how can States fulfill HCFA’s policy that revisits must continue until compliance is achieved or the facility is terminated when a survey finds noncompliance at F (SQC), harm or immediate jeopardy?

A6. While the revised policy provides the expectation that revisits will continue until compliance is achieved or termination occurs when SQC, harm, or IJ is identified, it is important to remember that revisits are not assured and, depending on the circumstances of any given situation, termination can occur anytime for any level of facility noncompliance without regard to revisits. Facilities have the responsibility to correct their deficiencies and notify HCFA through an approved plan of correction when that will be done. It is critical that facilities use revisits sparingly so that the likelihood of needing additional ones is reduced. If correction is not achieved at the expected time, the facility should notify the State that correction has been delayed so that the revisit can be delayed; otherwise revisits are performed by the State with the expectation that the facility has achieved compliance status as alleged in their plan of correction.