APS: Identity Theft

To report abuse of an adult at risk
(age 18 to 59),
call your county helpline.

To report abuse in a nursing home
or other long term care facility,
contact the Division of Quality Assurance.

To report abuse of an elder
(age 60 plus),
call your county helpline.

To report abuse outside of Wisconsin,
contact NAPSA.


It is becoming increasingly easier to have your identity stolen. With just a few pieces of valuable information, an identity thief can ruin your reputation, your credit, and in many aspects, your ability to lead a normal life. The following are actions you can take to protect yourself from becoming the victim of an identity thief.

Destroy identifying information

Rip or shred all bills and documents containing identifying information before tossing them in the garbage, including any pre-approved credit card offers. These are a target for identity thieves.

Protect your confidential documents

Protect your passwords and pin numbers. Keep them hidden or locked up.

To minimize the amount of information subject to theft, do not carry extra credit cards, your Social Security card, birth certificate, or passport in your wallet or purse, except when needed.

Keep your information private

Do not give out your bank account information number unless you place the call. Banks NEVER e-mail or call to ask for your bank account number. If they work at your bank, they already have your account details.

If a caller tells you they are calling about a problem with your account, tell the caller you will get back to the bank. Do not use the number they give you. Instead, look up the phone number for your bank and use that to call them. Aside from protecting yourself, this is also a good way for the bank to know that someone is endangering their account holders.

Never give out your bank account or social security number over the phone. If you get a phone call from someone asking for your social security number, date of birth, credit card number, or bank account number, the best strategy to stay safe is to hang up.

For more information, visit the Wisconsin Office of Privacy Protection website.

Last Revised: July 24, 2020