Vision - Comprehensive Community Services (CCS)

Treatment is effective. Recovery is possible. Support is available.

With the development of the CCS rule (DHS 36), the Department of Health Services is increased access to supportive services for children, adolescents, and adults, including older adults with mental health or substance use disorders.

CCS programs provide psychosocial rehabilitation services to consumers who have needs for ongoing, high or low-intensity services resulting from mental health or substance use disorders but who are not in need of Community Support Program (CSP) services.

The Department of Health Services recognizes the importance for mental health consumers who need more intensive support to have access to CSP services. CCS provides consumers and counties with more choices to match consumer needs with appropriate supports.

CCS programs use a wraparound model that is flexible, consumer directed, recovery oriented, as well as strength and outcome based. The focus of CCS programs is to assist consumers in efforts to maximize their independence.

In 1997, after a year of analysis and input from providers, stakeholders and consumers, Wisconsin's Blue Ribbon Commission on Mental Health issued its definitive recommendations on how to change the way mental health and substance abuse services are provided in Wisconsin.

The Department of Health Services used these recommendations in developing DHS 36:

  • Meaningful participation of consumers, their chosen supports systems and/or families, and advocates is critical to successful system design, implementation, and on-going quality improvement.
  • Services focus on successful living in communities and provide access to jobs, housing, and transportation as well as health, educational, vocational, social, spiritual, and recreational resources. They make full use of natural supports.
  • Consumers are empowered to take more control of their lives and are given the resources and skills to be responsible for their actions and decisions.
  • Families of children and adolescents involved in the mental health and substance abuse system are recognized as central partners in the service and treatment process.
  • Treatment and other services are cost effective and efficiently use all available resources, including natural supports, to achieve positive consumer outcomes.
  • The mental health/substance abuse system takes a flexible, creative, and at times non-traditional approach to providing services. Services are comprehensive, culturally relevant and within available resources make every effort to meet the needs of consumers, families and communities.

Staff in the Division of Mental Health and Substance Abuse Services (DMHSAS) manage CCS for the Department of Health Services.  Programming is provided by county-based or tribal-based agencies.

Last Revised: January 15, 2015