COVID-19: Updates to Services for Children With Delays or Disabilities

Children's Long-Term Support (CLTS) Waiver Program and Children's Community Options Program (CCOP)

 In-person services

Effective May 13, 2020, all support and service coordination contacts can be made either face-to-face or remotely (by phone or other electronic or virtual method). This decision is up to the family, and includes the following types of contacts:

  • In‐person contacts and assessments
  • Initial or recertification CLTS Functional Screens

DHS is committed to reducing the risk of COVID‐19 exposure to families and staff. It is important to take measures to protect those at a higher risk of becoming seriously ill if they are infected. 

In-person contacts can be replaced by phone or online contact that will not jeopardize the health and safety of the child and family. County waiver agencies will work with families to decide if they want face-to-face or remote service during the COVID-19 pandemic. The family leads this decision.

Discussion with the family about face-to-face support and service coordination will address available options for service delivery and the risks of each option. 

Face-to-face services are still allowed. Families, county waiver agencies, and providers will work together to determine the best way to continue to support the needs of the family.

Some services may now be provided through phone calls or online:

  • Community integration services
  • Counseling and therapeutic services, including camps, for which the desired outcome can be accomplished via verbal and visual cueing
  • Daily living skills training
  • Day services
  • Home modifications
  • Housing counseling
  • Mentoring
  • Relocation services
  • Support and service coordination
  • Supported employment –individual
  • Supported employment – small group
  • Supportive home care

Some group setting services can now be provided remotely (by telephone or other electronic or virtual method):

  • Counseling and therapeutic services for which the desired outcome can be accomplished via verbal and visual cueing
  • Community integration services
  • Consumer education and training
  • Daily living skills training
  • Day services
  • Housing counseling
  • Mentoring
  • Supported employment–small group
  • Supportive home care
  • Training for parents and/or guardians and families of children with disabilities

 Tools to stay connected

Families and support and service coordinators (SSCs) will work together to find the best ways to connect during this time and determine the types of contact that work best for the family.

Families can work with SSCs to get the technology they need to continue to receive supports and services.

 Resources

Birth to 3 Program

 In-person services

Effective May 13, 2020, contacts can be made either face-to-face or remotely (by phone or other electronic or virtual method). This decision is up to the family, and includes the following types of contacts: 

  • Intake (initial home visits)
  • Evaluation and individualized family service plans
  • Ongoing service delivery (home visits)
  • Service coordination

DHS is committed to reducing the risk of COVID‐19 exposure to families and staff. It is important to take measures to protect those at a higher risk of becoming seriously ill if they are infected.

Families and county Birth to 3 Programs will work together to decide if they want face-to-face service during the COVID-19 pandemic. The family leads this decision. The discussion should address available options for service delivery and the risks of each option. Remote contact by phone or online is still available.

 Resources

Katie Beckett Medicaid

 Certifications

As of March 13, 2020, DHS has suspended face-to face contacts. Children’s Long-Term Support (CLTS) Functional Screens and eligibility determinations may now be done with phone or electronic contacts. This also applies to recertifications.

 Enrollment

Most disenrollments are currently suspended. If a child or youth is enrolled in Katie Beckett Medicaid, they will not be disenrolled due to aging out of the program. Enrolled youth will maintain their supports and services in all situation unless the youth:

  • Moves to an out-of-state location.
  • Asks to end their enrollment
  • Dies.

 Resources

Last Revised: November 18, 2020