Guiding Principles and Training

Overview  Dementia logo

In order to have a dementia-capable system of care, it is essential to have a shared understanding of what constitutes appropriate and high quality care for people with dementia and to have knowledgeable and supported professional and family caregivers to provide the care.  Two essential elements of a Dementia Capable System are guiding principles and dementia training and education. 

The Wisconsin Dementia Care Guiding Principles articulate the fundamental values associated with a high quality, dementia-capable system of care for people living with dementia.  The Guiding Principles create a foundation for the design and implementation of programming, a guide for professional practice, and a source of information for the public about what they should expect when living with or caring for a person living with dementia.

The Guiding Principles provide a common language to assure consistency across the State of Wisconsin, and enhance the understanding of rights, responsibilities and available supports necessary for a dementia-capable Wisconsin. The Guiding Principles also provide information, resources and references regarding dementia care, which will assist businesses, consumers and government in increasing knowledge and awareness, improving efficiency and quality and facilitating more streamlined and effective care delivery, safety and quality outcomes.

A wide variety of comprehensive dementia training and educational opportunities need to be available and readily accessible to various target audiences, including people living with dementia, their families and caregivers, health care professionals, law enforcement and community members. It is critically important that home and family caregivers, as well as other professionals, have the aptitude, knowledge, skills and abilities to effectively provide support and care.

Training and education equip and empower professionals to provide proper information, resources, care and support services that promote a high quality of life and informed decision-making for people living with dementia and their families.  It is also important that resources and training are available for caregivers from diverse backgrounds and cultures. In addition to hands-on training, online training is an effective way to reach both culturally diverse and geographically dispersed audiences.


  • Obtain stakeholder input regarding Dementia Guiding Principles and Dementia Training.
  • Conduct a review of international as well as national standards, strategies and plans for dementia care. The review will include analysis of literature, website and research material.
  • Through an interagency agreement with UW Oshkosh Center for Career Development and Employability Training (CCDET), produce Dementia Guiding Principles and post on the DHS Dementia Redesign website.
  • Through an interagency agreement with UW Oshkosh CCDET, create dementia trainings and a registry:
    • Crisis Response (online course)
    • Dementia Generalist Healthcare (online course)
    • Dementia Generalist Family (online course)
    • Dementia Generalist Community (trainer program and online course)
    • Dementia Specialist (online course)
    • Dementia Behavior Specialist Train-the-Trainer (classroom course)
    • Dementia Behavior Specialist (classroom course)
  • Conduct a review of existing dementia training and request input from key stakeholders.
  • Catalog and publicize dementia training on the Department's dementia care website, together with brief descriptions of the intended audience, content, cost, availability, and link to contact and other information about the sponsoring organization.
  • Create incentives for adopting the guiding principles and participation in dementia training.

Milestones Completed


Last Revised: September 15, 2017

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