Medicaid EHR Incentive Contacts

Provider Services

If you have any questions regarding the Wisconsin Medicaid EHR Incentive Program or are having difficulty with the application process, the following resources are available to assist you.

Available Resources Contact Information Service Area

Wisconsin Provider Services Help Desk

 (800) 947-9627

Technical difficulties

Wisconsin EHR Incentive Program Mailbox

EHR Incentive Program policy and application requirements

Public Health Meaningful Use Registration

The Wisconsin Department of Health Services (DHS), Division of Public Health (DPH), launched a registration system called Public Health Registration for Electronic Data Submission System (PHREDS). PHREDS is now the only way to register for electronically reporting data to the following DPH programs:

  • Cancer Data
  • Immunizations
  • Reportable Lab Results
  • Syndromic Surveillance

Detailed information about Public Health Reporting measures for eligible Professionals and Eligible Hospitals.

Wisconsin Health Information Technology Programs

Medicaid Health IT Extension Program

Supported by MetaStar and funded by DHS, the Medicaid Health IT Extension Program offers free expert assistance to Medicaid-enrolled health care providers as they adopt, implement, upgrade (AIU) and meaningfully use certified EHR technology.
An independent, nonprofit quality improvement organization, MetaStar established the federally designated Wisconsin Health Information Technology Extension Center (WHITEC) in 2010 and has already helped more than 1,300 primary care providers achieve Meaningful Use Stage 1. The new program builds upon this success and extends services to up to 1,200 additional providers, including specialists. MetaStar can assist Medicaid-enrolled providers participating in either the Medicaid or Medicare EHR Incentive Program.
The Health IT Extension Program has a team of experienced local professionals with extensive knowledge of the Wisconsin medical community and a deep understanding of Meaningful Use requirements.

Free services provided by MetaStar include:

  • Vendor-neutral EHR selection and implementation guidance
  • Meaningful Yse education and consulting, including readiness assessments, audit preparation and more
  • Public health objective assistance
  • Health Insurance Portability and Accountability Act of 2009 (HIPAA) security risk assessments
  • Workflow optimization

For more information or to sign up for assistance, please email

Wisconsin Statewide Health Information Network (WISHIN)

The Wisconsin Statewide Health Information Network (WISHIN) is leading the way to enable Health Information Exchange (HIE) in Wisconsin. As the state-designated entity for HIE, WISHIN has been working to create a network that will give health care providers a secure system to access medical information where they need it – when they need it.
As an independent not-for-profit organization, WISHIN is dedicated to bringing the benefits of widespread, secure, interoperable health information technology to patients and caregivers throughout the state. 

WISHIN’s statewide health information network connects physicians, clinics, hospitals, pharmacies, and clinical laboratories across Wisconsin in order to promote and improve the health of individuals and communities. WISHIN provides information-sharing services that facilitate electronic delivery of the right health information at the right place and right time, to the right individuals.

Statewide electronic health information exchange (HIE) offers the promise of timely, relevant information that can lead to better clinical decisions, less duplication, more effective transitions of care, and reduced administrative costs.  It all adds up to better information and better outcomes.  And that’s better for patients and caregivers alike.

To learn more about WISHIN and about the benefits of HIE, go to

Last Revised: September 26, 2016