Medicaid EHR Incentive Contacts

Provider Services

If you have any questions regarding the Wisconsin Medicaid EHR Incentive Program or are having difficulty with the application process, the following resources are available to assist you.

Available Resources

Contact Information

Wisconsin Provider Services Help Desk

 (800) 947-9627

Wisconsin EHR Incentive Program Mailbox

Public Health Meaningful Use Registration

The Wisconsin Division of Public Health (DPH) launched a new registration system called Public Health Registration for Electronic Data Submission System (PHREDS). PHREDS is now the only way to register for electronically reporting data to the following DPH programs:

  • Cancer Data
  • Immunizations
  • Reportable Lab Results
  • Syndromic Surveillance

Detailed information on Public Health Meaningful Use objectives and measures for Eligible Professionals and Eligible Hospitals, in either Stage 1 or Stage 2 of Meaningful Use, can be found on the Public Health Meaningful Use page.

Wisconsin Health Information Technology Programs

Wisconsin Health Information Technology Extension Center (WHITEC)

The Wisconsin Health Information Technology Extension Center (WHITEC) is the federally designated HIT Regional Extension Center (REC) for the state of Wisconsin, operated as a division of MetaStar. Created through the HITECH Act, a provision of the American Recovery and Reinvestment Act of 2009, WHITEC is the local presence for the Office of the National Coordinator for Health Information Technology and is tasked with providing outreach, education, and technical assistance to small and independent primary care practices wanting to implement and achieve meaningful use of electronic health records.

WHITEC's long term goal is ensuring that all health care professionals practicing in Wisconsin are able to achieve meaningful use of electronic health records and improve health care quality and efficiency in their practices. Services are available to all health care professionals across the continuum of care practicing in Wisconsin, but federal subsidies are available to priority primary care providers to defray the cost of services until the conclusion of the grant funding. MetaStar will continue to operate Wisconsin's REC and provide assistance and consulting services for all health care professionals.

To contact WHITEC go to

Wisconsin Statewide Health Information Network (WISHIN)

The Wisconsin Statewide Health Information Network (WISHIN) is leading the way to enable Health Information Exchange (HIE) in Wisconsin. As the state-designated entity for HIE, WISHIN has been working to create a network that will give health care providers a secure system to access medical information where they need it-when they need it.

As an independent not-for-profit organization, WISHIN is dedicated to bringing the benefits of widespread, secure, interoperable health information technology to patients and caregivers throughout the state. 

WISHIN’s statewide health information network connects physicians, clinics, hospitals, pharmacies, and clinical laboratories across Wisconsin in order to promote and improve the health of individuals and communities. WISHIN provides information-sharing services that facilitate electronic delivery of the right health information at the right place and right time, to the right individuals.

Statewide electronic health information exchange (HIE) offers the promise of timely, relevant information that can lead to better clinical decisions, less duplication, more effective transitions of care, and reduced administrative costs. It all adds up to better information and better outcomes. And that’s better for patients and caregivers alike.

To learn more about WISHIN and about the benefits of HIE go the

Last Revised: December 22, 2014