MMHI - Contact Information

Call 608-301-1000 with general questions or concerns.

Mendota Mental Health Institute
301 Troy Drive
Madison, WI 53704

Fax: 608-301-1358
TTY/TDD: 888-241-9442

Media Inquiries: 608-266-1683 or

Concerns About Patient Care

Staff at MMHI provide high quality, compassionate patient care. Please address all complaints about patient care to MMHI management. If the concerns are not resolved through management, complaints may also be filed with MMHI client rights facilitators, the Wisconsin Department of Health Services (DHS) Division of Quality Assurance, and The Joint Commission.

MMHI Client Rights Facilitators

For more information on the client rights for individuals receiving services at MMHI, visit the DHS Client Rights Office's website.MMHI has two client rights facilitators who review and address concerns regarding patient care.

  • James Strand, 608-301-1030
  • Kevin Laetsch, 608-301-1031
DHS Division of Quality Assurance

Wisconsin Department of Health Services
Division of Quality Assurance
P.O. Box 2969
Madison, WI 53701
Overview of the Complaint Process

  • Call: 1-800-642-6552
  • Email
The Joint Commission

The Joint Commission
Office of Quality and Patient Safety
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Overview of the Complaint Process


Last Revised: January 3, 2018