Medical Transportation Management, Inc. Will Begin Providing Non-Emergency Medical Transportation Services on August 1, 2013
MADISON-The Department of Health Services today announced that beginning August 1, 2013, Medical Transportation Management, Inc. (MTM, Inc.) will begin managing the state's non-emergency medical transportation services for certain Medicaid and BadgerCare Plus members.
"I look forward to working with MTM, Inc. as they begin serving as Wisconsin's non-emergency medical transportation manager," said Department of Health Services Secretary Kitty Rhoades. "The Department made it a top priority to ensure that the transition from the outgoing contractor to MTM, Inc. occurs as smoothly as possible. That's why we made sure that the phone number that members use today to schedule rides to covered Medicaid or BadgerCare Plus appointments will not change and will remain the same when MTM, Inc. begins managing the rides on August 1, 2013."
The Department of Health Services and MTM, Inc. have finished the contract negotiation process and signed a final contract in which MTM, Inc. will serve as the state's non-emergency medical transportation manager. The contract is effective for three years with the option of renewal for two additional one year periods.
The Department of Health Services is required to provide an assurance of transportation for Medicaid and BadgerCare Plus members. If Medicaid or BadgerCare Plus members have no other way to get to a covered medical appointment, the Department's non-emergency medical transportation manager will arrange for the most appropriate, cost-effective form of transportation for each eligible member.
Medicaid and BadgerCare Plus members who can get non-emergency medical transportation to covered appointments should continue to call 1-866-907-1493 (or TTY 1-866-288-3133) to schedule their rides. The phone number that members use to schedule rides to covered services will not be changing.
In addition, Medicaid and BadgerCare Plus members will be mailed a member update early this summer that lists the rules and member responsibilities for scheduling and receiving rides to covered services through MTM, Inc.