The Department of Health Services Civil Rights Compliance (CRC) Office works with the Department's contractors, grantees, sub-grantees and other providers that receive federal financial assistance through the Department to ensure compliance with federal and state laws, regulations and departmental policies and procedures prohibiting discrimination in employment and service delivery.
The CRC Office is responsible for developing and implementing the Department's Civil Rights Compliance Requirements for entities that receive federal financial assistance through the Department. Federal civil rights laws apply equally both to the Department and to its contractors, sub-contractors, and vendors when federal financial assistance is extended. Federal Civil Rights Laws and other statutes such as; Title VI and Title VII of the Civil Rights Act of 1964, the Age Discrimination Act of 1975, Section 504 of the Rehabilitation Act of 1973, The American with Disability Act of 1990, as amended, Title IX of the Education Amendments of 1972, as amended, and other applicable regulations confer analogous authority to the Department to develop and implement likewise assurances of compliance of contractors, sub-contractors and vendors that operate programs, services and activities with federal financial assistance. The CRC Office also investigates discrimination complaints against contractors, subcontractors and vendors receiving federal financial assistance.
The CRC Requirements describe what agencies receiving federal funds from the Department of Health Services must do to ensure nondiscrimination in service delivery, including providing access to individuals with limited English proficiency (LEP) and individuals with disabilities.
These CRC Requirements are intended to meet the civil rights requirements of the United States Department of Health and Human Services (HHS); the United States Department of Agriculture, Food and Nutrition Services (USDA-FNS); and the United States Department of Labor (DOL) by getting assurances from the Department of Health Services’ recipients that they will comply with applicable federal civil rights provisions. Recipients are required to submit a Civil Rights Compliance (CRC) Letter of Assurance (LOA) and, for larger recipients, to complete a CRC Plan for the period of January 1, 2018, to December 31, 2021. Please see the links below for more information.
- Announcement letter of November 30, 2017 (pdf)
- Instructions and Templates for CRC Letter of Assurance and CRC Plan (Word)
- Civil Rights Compliance Letter of Assurance, F-00165 (Word
- Civil Rights Compliance Plan Template, F-00164 (Word)
Department of Health Services
1 W. Wilson Street, Room 651
P.O. Box 7850
Madison, WI 53707-7850
711 or 1-800-947-3529 (TTY)
This webpage provides links to informational resources to make programs, services and activities accessible to persons with disabilities as required by the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
This page contains Limited English Proficiency information on resources for recipients of federal financial assistance from the Department of Health Services.