Critical Access Hospitals: Contact Us


There are several ways to file a complaint concerning a critical access hospital:

  • To file a complaint online complete the Complaint Intake Survey, F-00607.
  • To use the toll-free number to file a complaint dial 800-642-6552.
  • Contact the Division of Quality Assurance (DQA) at 608-266-8481.

Fire Reporting

All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).

Questions about this process may be directed to the "Fire Authority" at 608-266-8016. Refer to DQA memo 17-003 (PDF) for additional information.

DQA Contacts

  • For information concerning processing state and federal certifications for Wisconsin critical access hospitals, contact Thomas Rylander, Compliance Specialist at 608-266-7297.
  • For information on hospital rules and regulations in Wisconsin you may contact Denise Balboa, 920-979-6437.
  • For information related to Wisconsin hospital swing beds: Denise Balboa, 920-979-6437. 
  • For swing bed MDS and PPS reporting requirements: Heather Newton.

Additional Contacts

Last Revised: February 10, 2021