Community-Based Residential Facilities (CBRFs) - Contacts

Approved CBRF Training Programs

Wisconsin Assisted Living Consumer Information

Contact the Regional Offices for information about the following:

  • Complaints about a CBRF
  • Regulations for CBRFs
  • The compliance history of a CBRF

Filing a Complaint Resource Sheet (consumer information).

All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).

  • You may use the Fire Report Form (Word, 78 KB) and fax to 608-267-0352. Questions about this process may be directed to the "Fire Authority" at 608-266-8016. Refer to DQA memo 15-007 (PDF, 186 KB) for additional information.

For information concerning the regulations or enforcement actions for Wisconsin CBRFs, please contact Cheryl Bott at 608-266-2495 or Sandy Finseth at 608-266-5754 or any of the Regional Offices.

Construction/remodeling of health care and residential facilities please see Plan Review Requirements.

You may also email the Division of Quality Assurance, attention Bureau of Assisted Living.

Last Revised: February 8, 2017