- To contact the appropriate DQA Regional Office directly, please refer to the Nursing Home Resident Care regional office map
- To file a complaint online select: The Online Complaint Intake System.
- To use the toll free number to file a complaint dial 1-800-642-6552.
Filing a Complaint Resource Sheet (consumer information) (PDF, 55 KB)
All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).
- You may use the Fire Report Form (Word, 78 KB) and fax to 608-264-9847. Questions about this process may be directed to the "Fire Authority" at 608-266-0224. Refer to DQA memo 12-013 for additional information.
For information concerning the regulations or the survey inspection process for Wisconsin FDDs, please contact Sherri Olson, 715-836-2299 or Dinh Tran, 608-266-6646.
You may also E-mail the Division of Quality Assurance.