Hospices - Contacts

Complaints

There are several ways to file a complaint concerning hospice providers.  Refer to the options listed below: 

  • Contact the Bureau of Health Services of the Division of Quality Assurance at 608-266-8481.
  • To file a complaint online select: The Online Complaint Intake System.
  • To use the toll free number to file a complaint dial 1-800-642-6552.

Information about the Home Health (Hospice) Care Hotline (includes a link to a PDF version for printing and copying).

Filing a Complaint Resource Sheet (consumer information) (PDF, 55 KB)

Contacts

Hospice Unit Chief:  Ann Hansen, 608-266-0269

Licensing and federal certification for Wisconsin hospices, Lisa Imhof, 608-266-2702

All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).

  • You may use the Fire Report Form (Word, 78 KB) and fax to 608-264-9847. Questions about this process may be directed to the "Fire Authority" at 608-266-0224. Refer to DQA memo 12-013 for additional information.

You may also E-mail the Division of Quality Assurance.

Last Revised: February 9, 2015