There are several ways to file a complaint concerning hospice providers. Refer to the options listed below:
- Contact the Bureau of Health Services of the Division of Quality Assurance at 608-266-8481.
- To use the toll free number to file a complaint dial 1-800-642-6552.
- To file a complaint online, email DQA at DHSwebmailDQA@wisconsin.gov.
Information about the Home Health (Hospice) Care Hotline
Filing a Complaint Resource Sheet (consumer information) (PDF, 55 KB)
Hospice Unit Chiefs: Ann Hansen, 608-266-0269
Michelle Doro, 414-227-4976
Licensing and federal certification for Wisconsin hospices: Lisa Imhof, 608-266-2702
All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).
You may use the Fire Report Form (Word, 78 KB) and fax to 608-267-0352. Questions about this process may be directed to the "Fire Authority" at 608-266-8016. Refer to DQA memo 15-007 (PDF, 186 KB) for additional information.
You may also email the Division of Quality Assurance.