There are several ways to file a complaint concerning hospice providers. Refer to the options listed below:
- Contact the Bureau of Health Services of the Division of Quality Assurance at 608-266-8481.
- To file a complaint online select: The Online Complaint Intake System.
- To use the toll free number to file a complaint dial 1-800-642-6552.
Information about the Home Health (Hospice) Care Hotline (includes a link to a PDF version for printing and copying).
Filing a Complaint Resource Sheet (consumer information) (PDF, 55 KB)
Hospice Unit Chief: Ann Hansen, 608-266-0269
Licensing and federal certification for Wisconsin hospices, Lisa Imhof, 608-266-2702
All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).
- You may use the Fire Report Form (Word, 78 KB) and fax to 608-264-9847. Questions about this process may be directed to the "Fire Authority" at 608-266-0224. Refer to DQA memo 12-013 for additional information.
You may also E-mail the Division of Quality Assurance.