There are several ways to file a complaint concerning hospice providers. Refer to the options listed below:
- Contact the Bureau of Health Services of the Division of Quality Assurance at 608-266-8481.
- To use the toll free number to file a complaint dial 1-800-642-6552.
- To file a complaint online, email DQA at DHSwebmailDQA@wisconsin.gov.
Information about the Home Health (Hospice) Care Hotline
Filing a Complaint Resource Sheet, P-00082 (PDF) consumer information
Hospice Unit Chiefs: Ann Hansen, 608-266-0269
Michelle Doro, 414-227-4976
Licensing and federal certification for Wisconsin hospices: Lisa Imhof, 608-266-2702
All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).
You may use the Fire Report, F-62500 (Word) and fax to 608-267-0352. Questions about this process may be directed to the "Fire Authority" at 608-266-8016. Refer to DQA memo 17-003 (PDF) for additional information.
You may also email the Division of Quality Assurance.