Division of Quality Assurance (DQA) Nursing Home Consultation List

The Division of Quality Assurance (DQA) is committed to improving resident care outcomes. One of the ways DQA practices this commitment is through clinical consultation.

DQA consultation staff are available to provide facilities information related to quality of life and quality of care in nursing homes.

Please find below a resource list that will guide you to the correct information source. If you are unsure who to contact, please email the Division of Quality Assurance, or call 608-266-8481.

For Information on: Contact: (phone number information listed below)
Active Treatment - ICF/IID Dinh Tran, Sherri Olson
Activity Programming Dinh Tran
ADL Functional Assessment Vicky Griffin
Advanced Directives Vicky Griffin, Dinh Tran
Assessment - NH, General Vicky Griffin, Pat Virnig
Behavioral Problems Dinh Tran
Care Planning - NH Vicky Griffin, Pat Virnig
CMS Functions - NH, General Vicky Griffin, Pat Virnig
Compliance History Regional Offices
Dehydration Vicky Griffin, Vickie Bergquist
Dementia Vicky Griffin, Pat Virnig, Dinh Tran, Vickie Bergquist
Developmental Disability Levels of Care Sherri Olson, Dinh Tran
Diet Modification Vickie Bergquist
Dietary Services Vickie Bergquist
Dining Vickie Bergquist
Dysphagia Vickie Bergquist
Environmental Issues Dinh Tran
Falls Assessment Vicky Griffin
Feeding Assessment Vickie Bergquist
Federal Enforcement Bob Huncosky
Fire Reporting (within 72 hours) Henry Kosarzycki
Food Safety - Infection Control Vickie Bergquist
Food Service - Operations Vickie Bergquist
Forfeitures Gail Hansen
Hospice Regulations Mary Kunz
Incontinence - Urinary/Bowel Vicky Griffin, Pat Virnig
Infection Control Vicky Griffin, Pat Virnig, Sherri Olson
Infectious Waste Vicky Griffin, Pat Virnig
Level of Care Determinations Pat Virnig, Vicky Griffin
Life Safety Code David Soens
Malnutrition Vickie Bergquist
Medical Records - General Vicky Griffin, Pat Virnig
Medical Social Services Vicky Griffin, Dinh Tran, Pat Virnig
Medication Administration Doug Englebert
Menu Planning Vickie Bergquist
Minimum Data Set - Automation Chris Benesh
Minimum Data Set - Coding Peg Katz
Pain Management Doug Englebert, Vicky Griffin
Palliative Care Mary Kunz
Patient Rights-Hospice Mary Kunz
Pharmacy Doug Englebert
Plans of Correction Vicky Griffin, Dinh Tran, Pat Virnig
Policy and Procedure Development Vicky Griffin, Pat Virnig
Pressure Sore - Assessment Vicky Griffin, Pat Virnig
Program Plan - ICF/IID Sherri Olson, Dinh Tran
Psychosocial Well-Being Assessment Dinh Tran
Record Requests Gina Bertolini
Regulations - General Regional Offices, Bob Huncosky
Resident Assessment Instrument Peg Katz
Resident/Client Abuse Dinh Tran
Resident Rights Dinh Tran
Restraints - Physical Sherri Olson
Social Services Dinh Tran
Standard Precautions Vicky Griffin
State Licensure - Medicaid/Medicare Certification Gail Hansen
Surety Bonds Gail Hansen
Traumatic Brain Injury (new programs only) Nikki Andrews
Tube Feeding Vickie Bergquist
Waivers - Health Gail Hansen
Waiver - Life Safety Code Henry Kosarzycki

Phone Numbers:

  • Regional offices and contacts
  • Andrews, Nikki, 608-267-3745
  • Benesh, Chris, 608-266-1718
  • Bergquist, Vickie, 920-983-3184
  • Gina Bertolini, 608-266-8368
  • Englebert, Doug, 608-266-5388 or 262-538-0271
  • Griffin, Vicky, 414-227-4705
  • Hansen, Gail, 608-266-2966
  • Huncosky, Bob, 608-266-9697
  • Katz, Peg, 715-836-6748
  • Kunz, Mary, 608-266-6691
  • Kosarzycki, Henry , 414-227-4951
  • Olson, Sherri, 715-836-2299
  • Soens, David, 608-266-9675
  • Tran, Dinh, 608-266-6646
  • Virnig, Pat, 608-266-8886
Last Revised: March 2, 2016