Outpatient Rehabilitation Facilities: Contact Us

For questions regarding Outpatient Rehabilitation Facilities including Outpatient Physical Therapy (OPT), you may email the Division of Quality Assurance.

For Information On: Contact:
Complaints Concerning Health or Residential Care in Wisconsin

Online Complaint Form: Complaint Intake Survey, F-00607

Toll Free Hotline: 1-800-642-6552

Fire Reporting

All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health Services within 72 hours (check specific rule requirements).

All fires are to be reported by completing and submitting the online Health Care Facility Fire Report, F-62500

Questions about this process may be directed to the "Fire Authority" at 608-266-8016. Refer to DQA memo 17-003 (PDF) for additional information.

Compliance History Provider Search
Nurse Consultant Jessica Tomczak, 414-380-0266
Pharmacy Consultant Douglas Englebert, 608-266-5388
Medicaid/Medicare Certification Lisa Imhof, 608-266-2702
Survey Inspection Process – Supervisors

Kelly Terrab, 608-266-0269

Laura Luckow, 920-367-3011

Outpatient Rehabilitation Facility Questions Division of Quality Assurance
Last Revised: April 20, 2022