DQA Webcasts

Below are links for training presented or sponsored by the Division of Quality Assurance (DQA). 

Additional webcasts are available on the DQA Provider Training Opportunities web page.

Title of Webcast Date Description/Handouts

Overview of the Caregiver Abuse and Prevention

October 26, 2011


DQA-Intervention to Nursing Home Physicians and Staff

July 18, 2011

Antimicrobial Stewardship - PowerPoint (PDF, 2.9 MB)

Opening and Operating a Community Based Residential Facility

Part 1

Part 2  

April 15, 2011

Part 1 - Speaker Slides (PDF, 463 KB)

Part 2 - Speaker Slides (PDF, 257 KB)

Successful Kitchen Operations using the FDA food code F371

December 21, 2009


F441:  Infection Control - Guidance to Surveyors

December 3, 2009

F441 Handouts (PDF, 351 KB)

CMS Transmittal 54 - F441 Revisions 11-30-09 (PDF, 252 KB)

DPH LTC Reporting Requirements 8/21/09 (PDF, 68 KB)

DPH LTC Recommendations Viral Gastroenteritis-P00653 (PDF, 241 KB)

UTI Resources Chart (PDF, 63 KB)

Influenza Immunization of Health Care Workers 

October 22, 2009
FOCUS 2009
Dr. Gregory A. Poland


Activities or Engagement

October 22, 2009
FOCUS 2009
Carmen Bowman


OASIS and OBQM:  The Basics  

August 26, 2009

OASIS & OBQM - PowerPoint (PDF, 107 KB)

F309 Quality of Care Training  

March 26, 2009

CMS S&C Letter 02-39 (PDF, 18 KB)
CMS S&C Letter 04-24 -Part 1 (PDF, 73 KB)
CMS S&C Letter 04-37 (PDF, 64 KB)

CMS S&C Letter 05-014 (PDF, 55 KB)

Revised QOC Guidance:
PowerPoint - 42 CFR 483.25 (F309) (PDF, 118 KB)

DQA - Resident to Resident Abuse, Introduction  

DQA - Resident to Resident Abuse Part 1

DQA - Resident to Resident Abuse Part 2

DQA - Resident to Resident Abuse Part 3

January 31, 2008

PowerPoint Part 1 (PDF, 92 KB)

PowerPoint Part 2 (PDF, 464 KB)

PowerPoint Part 3 (PDF, 61 KB)

Additional Handouts Part 3  
Investigation of Injuries of Unknown Source (PDF, 25 KB)
Abuse Investigation (PDF, 25 KB)

ABCs of Incontinence Care

August 8, 2007
FOCUS 2007


The Importance of Good Oral Care - Health and Legal Implications for Long Term Care and Assisted living Facilities  

May 17, 2007

This is for LTC and AL staff. Information about the health risks associated with poor oral care, strategies for care staff to promote good oral hygiene, will outline potential regulatory and legal consequences for failing to attend to an individual's oral health.

Oral Care PowerPoint (PDF, 2 MB)

OQA-Quality Assurance Privilege

October 26, 2006

Quality Assurance Committee Information & Its Privileged Status (PDF, 27 KB)

QA Privilege Case Studies (PDF, 13 KB)

QA Privilege PowerPoint (PDF, 306 KB)

Link to Evaluation

Provider Training Opportunities

All Providers: Check out the Centers for Medicare & Medicaid Services (CMS) Internet Webcast site  http://surveyortraining.cms.hhs.gov for presentations on MDS, OASIS, standards of care, quality initiatives, etc.

  • Viewers, after registering, can view webcasts on their own computers up to one year after the presentation date.

Last Revised: August 24, 2016