DQA Webcasts

Below are links for training presented or sponsored by the Division of Quality Assurance (DQA). 

Additional webcasts can be accessed from the DQA Provider Training Opportunities webpage.

Date Title of Presentation/Webcast Handouts
August 25, 2015 Assisted Living Falls Prevention Speaker Slides (PDF)
October 26, 2011

Overview of the Caregiver Abuse and Prevention

July 18, 2011

DQA-Intervention to Nursing Home Physicians and Staff

Antimicrobial Stewardship - PowerPoint (PDF)

April 15, 2011

Opening and Operating a Community Based Residential Facility

Part 1

Part 2  

Part 1 - Speaker Slides (PDF)

Part 2 - Speaker Slides (PDF)

December 21, 2009

Successful Kitchen Operations using the FDA food code F371


December 3, 2009

F441:  Infection Control - Guidance to Surveyors

F441 Handouts (PDF)

CMS Transmittal 54 - F441 Revisions 11-30-09 (PDF)

DPH LTC Reporting Requirements 8/21/09 (PDF)

DPH LTC Recommendations Viral Gastroenteritis, P-00653 (PDF)

UTI Resources Chart (PDF)

October 22, 2009

Influenza Immunization of Health Care Workers 

FOCUS 2009
Dr. Gregory A. Poland

October 22, 2009

Activities or Engagement

FOCUS 2009
Carmen Bowman

August 26, 2009

OASIS and OBQM:  The Basics  

OASIS and OBQM - PowerPoint (PDF)

March 26, 2009

F309 Quality of Care Training  

CMS S&C Letter 02-39 (PDF)
CMS S&C Letter 04-24 -Part 1 (PDF)
CMS S&C Letter 04-37 (PDF)

CMS S&C Letter 05-014 (PDF)

Revised QOC Guidance:
PowerPoint - 42 CFR 483.25 (F309) (PDF)

January 31, 2008

DQA - Resident to Resident Abuse, Introduction  

DQA - Resident to Resident Abuse Part 1

DQA - Resident to Resident Abuse Part 2

DQA - Resident to Resident Abuse Part 3

PowerPoint Part 1 (PDF)

PowerPoint Part 2 (PDF)

PowerPoint Part 3 (PDF)

Additional Handouts Part 3  
Investigation of Injuries of Unknown Source (PDF)
Abuse Investigation (PDF)

August 8, 2007

ABCs of Incontinence Care

FOCUS 2007

May 17, 2007

The Importance of Good Oral Care - Health and Legal Implications for Long Term Care and Assisted living Facilities  

This is for LTC and AL staff. Information about the health risks associated with poor oral care, strategies for care staff to promote good oral hygiene, will outline potential regulatory and legal consequences for failing to attend to an individual's oral health.

Oral Care PowerPoint (PDF)

October 26, 2006

Quality Assurance Privilege

Quality Assurance Committee Information & Its Privileged Status (PDF)

QA Privilege Case Studies (PDF)

QA Privilege PowerPoint (PDF)

Last Revised: June 13, 2018