Trauma-Informed Care - Principles

Logo for Trauma-Informed Care

The Department of Health Services is working to incorporate knowledge about trauma prevalence, impact, and recovery in all aspects of service delivery. There are five primary principles for trauma-informed care.



This includes creating spaces where people feel culturally, emotionally, and physically safe as well as an awareness of an individual’s discomfort or unease.

Transparency and Trustworthiness

This includes the meaningful sharing of power and decision-making. Transparent operations and decisions maintain trust. Ensure trustworthiness through clarity and consistency in all actions.


This includes the recognition of the need for an approach that honors the individual's dignity.

Collaboration and Mutuality

This includes the recognition that healing happens in relationships and partnerships with shared decision-making.


This includes the recognition of an individual’s strengths. These strengths are built on and validated.


Source: Roger D. Fallot and Maxine Harris, 2006

Last Revised: May 7, 2018