The Department of Health Services is working to incorporate knowledge about trauma prevalence, impact, and recovery in all aspects of service delivery. There are five primary principles for trauma-informed care.
This includes creating spaces where people feel culturally, emotionally, and physically safe as well as an awareness of an individual’s discomfort or unease.
Transparency and Trustworthiness
This includes providing full and accurate information about what's happening and what's likely to happen next.
This includes the recognition of the need for an approach that honors the individual's dignity.
Collaboration and Mutuality
This includes the recognition that healing happens in relationships and partnerships with shared decision-making.
This includes the recognition of an individual’s strengths. These strengths are built on and validated.
Source: Roger D. Fallot and Maxine Harris, 2006