| System |
Full Name |
What it does |
Password
Reset Timeframe |
Security/Contact Information |
|
ACCESS
|
Access to Eligibility
Support Services |
ACCESS
is a quick and easy
way for people who live in Wisconsin to see if they might be able to get
help through Wisconsin's health and nutrition programs. |
Password doesn't expire.
Password recovery:
https://on.wisconsin.gov or
Member Services at 1 800-362-3002
|
Member Services at 1 800-362-3002 |
| ACD |
Automated Case
Directory |
ACD
is an online data
warehouse that stores reports created from CARES data. It also
allows a user to create their own reports based on their own criteria.
Users need WebI to access ACD.
More information on
WebI and WebI training.
|
90
days |
New Account
Information*
*Note: This is a link to the DWD Workweb. You must have access to the Workweb to open this link. For information on that, see below
under "DWD Workweb."
Or call DCF Security (608) 264-6323 option 2
Hours: M-R 7:00 am - 4:00 pm, Friday:
7:00 am - 3:30 pm |
| ASSET |
Automated System
Support for Employment and Training |
ASSET
is the WIA and TAA case management system |
Password
does not expire.
|
New
User ID Information: Fill out a DWSW-10-E.*
Instructions are on the back. For ASSET, on line 16, check the box
labeled "ASSET" and choose access type "Case
manager," "Viewer" or "Receptionist."
*Note: This is a link to the DWD Workweb. You must have access to the
DWD Workweb to open this link. For information on that, see below
under "DWD Workweb."
DWD Division of Employment and Training (608) 267-9690
option 3
|
|
BST |
Barriers Screening
Tool |
BST is
an application used to assess barriers to employment. |
Password
does not expire.
|
New User ID Information
DWD Help Desk (608) 266-7252
Hours: M-F 6 am - 6 pm
|
|
CARES |
Client Assistance
for Reemployment and Economic Support |
CARES
is the
mainframe application used to determine eligibility, calculate benefits
and manage case activities for the FoodShare, Medicaid, SeniorCare, SSI
Caretaker Supplement, Wisconsin Works and Child Care programs |
60
days |
There are several
ways to log into CARES. For HOD issues, see "HOD"
below.
For general CARES ID questions and CARES ID password resets:
DHS Security (608) 261-6317 option 1
Hours: M-R 6:30 am - 4:30 pm, Friday:
6:30 am - 3:30 pm
State DHS staff with PWR CARES IDs should call (608) 261-4400 for password resets. |
| CATS
|
Consolidated
Automated Tracking System |
CATS
is a tracking system for DCF and DHS staff to monitor CARES and program
policy issues and their status. |
Password
does not expire.
|
DWD Help Desk
(608) 266-7252
Hours: M-F 6 am - 6 pm
|
|
CCA |
Contact Center Anywhere |
CCA is the call center application utilized
by the consortia and MilES to make and receive calls from their
individual call centers. |
Username and Password
are set via WAMS. Password is all lower case. |
Consortia Supervisors/Admins
should contact the CCA Technical team at
vedsccasystems@wisconsin.gov or 608-264-0200. |
| CCPI |
Child Care
Provider Information |
CCPI
is the system where providers can view authorization and payment
information as well as enter attendance data. Local agency staff
may also enter attendance data in CCPI. |
Password
does not expire.
|
New CCPI Requests should be sent to:
DCF Security
608-264-6323
Fax: 608-327-6420:
DWSSECURITY@wi.gov
Hours: M-R 7:00 am - 4:00 pm, Friday: 7:00 am - 3:30 pm
CCPI users should contact the Child Care Help Desk at
childcare@wisconsin.gov or
608-264-1657 for technical assistance.
Hours: M-F 8:00 am to 4:00 pm |
| CSAW |
Child Care
Statewide Administration of the Web |
CSAW
is the system where local agencies can enter authorizations and provider
demographic information. |
Password
does not expire.
|
New CSAW Requests should be sent to:
DCF Security
608-264-6323
Fax: 608-327-6420:
DWSSECURITY@wi.gov
Hours: M-R 7:00 am - 4:00 pm, Friday: 7:00 am - 3:30 pm
CSAW users should contact the Child Care Help Desk at
childcare@wisconsin.gov or
608-264-1657 for technical assistance.
Hours: M-F 8:00 am to 4:00 pm
|
|
CWW
|
CARES Worker Web |
The CWW is the web
version of CARES' Client Registration and Application Entry Subsystems
only. The CWW is
sometimes referred to as "another window" to CARES. |
13
months |
CWW access is
granted through WAMS after a user successfully completes CWW
training. For WAMS issues, see "WAMS" below. See CARES above to receive CARES
access. |
| DWD
Workweb |
Department of
Workforce Development Workweb |
The
DWD Workweb is a secure website for DWD staff and its partner
agencies. It is also known as the "DWD Extranet"
|
Password
does not expire.
|
New User ID Information
DWD Help Desk
(608) 266-7252
Hours: M-F 6 am - 6 pm
|
| EATS |
Emergency
Assistance Tracking System |
The
Emergency Assistance Tracking System (EATS) is used to verify and track
receipt of Emergency Assistance payments. These payments are designed to
meet the immediate needs of eligible persons facing a current emergency. |
Password
does not expire.
|
New User ID Information
DWD Help Desk (608) 266-7252
Hours: M-F 6 am - 6 pm
|
| EBT
eFunds/EBT System |
Electronic
Benefits Transfer |
This
is the system to view information on FoodShare EBT benefits. |
30
days |
DHS
Security
(608) 261-6317
Hours: M-R 6:30 am - 4:30 pm, Friday:
6:30 am - 3:30 pm |
| ECF |
Electronic Case
File |
ECF is
an
electronic mechanism for capturing, storing and retrieving case file
information which is stored based on the CARES case number or individual
PIN/SSN numbers. |
13
months |
Log into WAMS
first. For issues with WAMS, see below. Then use CARES
ID. For issues with that, see CARES above. |
| EOS |
Enterprise Output
Solutions |
EOS is
a system that allows users to access reports and data from the CARES
and KIDS systems. The reports are static, as
opposed to dynamic reports found in data warehouses. |
60
days |
DHS
Security
(608) 261-6317
Hours: M-R 6:30 am - 4:30 pm, Friday:
6:30 am - 3:30 pm |
| ForwardHealth
iC |
ForwardHealth
interChange |
ForwardHealth
iC is the new Medicaid Management
Information System (MMIS). |
30
days |
HP
Security 866-908-1363
option 1 (M-F 7:30 - 5:00) |
| FSDW |
FoodShare Data
Warehouse |
The
FSDW is an online data
warehouse that stores reports created from CARES data. It also
allows a user to create their own reports based on their own criteria.
Users need WebI to access dynamic reports and data
about FoodShare applicants and recipients.
For more information on data warehouses, see the WISDOM
website.
|
90
days |
DCF
Security
(608) 264-6323 option 2.
Hours: M-R 7:00 am - 4:00 pm, Friday:
7:00 am - 3:30 pm
|
| HOD |
Host On Demand |
Host On Demand is
an application that is used to view several state mainframe systems,
including CARES, KIDS, and EDSNET. |
N/A
There is no password for HOD.
|
New User ID Information *
*Note: This is a link to the DWD Workweb. You must have access to the
DWD Workweb to open this link. For information on that, see below
under "DWD Workweb."
DWD Help Desk (608) 266-7252
Hours: M-F 6 am - 6 pm
|
| IMQA |
Income Maintenance
Quality Assurance Review System |
The
IMQA Review System, formerly known as FSQA or "Newman" is a
web-based application designed to input and track the findings of State
Quality Assurance reviews, agency 2nd party reviews, and other review
material. |
Password does not expire.
|
New Users must complete the
Income
Maintenance Quality Assurance (IMQA) Web Request (PDF)
form F-16083.
The user
and user's supervisor sign it and forward it to the county security
officer to route to DHS Security. The same form is used for new users
and security profile changes. For questions on this contact the DHS
Security group, 261-6317, option 1.
Hours: M-R 6:30 am - 4:30 pm, Friday:
6:30 am - 3:30 pm
For Password resets, contact the DWD Help Desk (608) 266-7252
Hours: M-F 6 am - 6 pm
|
| KIDS |
Kids Information
Data System |
The
KIDS Information Data System, (KIDS) is a statewide computer system that
monitors and facilitates child support case management. Virtually all
activity in a child support case is either accomplished using KIDS, or
documented in KIDS upon completion. |
60
days |
DCF
Security
(608) 264-6323 option 2.
Hours: M-R 7:00 am - 4:00 pm, Friday:
7:00 am - 3:30 pm |
| LTC |
Long Term Care
Functional Screen |
Wisconsin's
LTC Functional Screen system is an application that collects
information about an individual's functional status, health and need for
assistance for various adult and children's programs. |
Password
does not expire.
|
New
User ID Information
Login Problems:
(DHS)
Security Desk at (608) 266-9198
Monday - Friday
8:00 am - 11:30 am and
12:30 pm - 4:00 pm
Technical Difficulties/Other Problems:
Wisconsin
Help Desk at (608) 261-4400 |
| PTS |
Partner
Training Services Learning Center |
The
PTS Learning Center is the starting point to register for upcoming
classroom training, access available online courses, review
training history, update training profile, and access Training Center
information |
Password does not expire.
|
(920) 424-1071 or PTSREG@UWOSH.EDU
|
| SAVE |
Systematic Alien
Verification for Entitlements |
The
SAVE Program enables Federal, state, and local government agencies to
obtain immigration status information they need to determine an
applicant's/recipient’s eligibility for many programs of assistance.
When non-citizen applicants apply for federal, state, or local
benefits, the benefit issuing agency will access information contained
in SAVE via the Alien Status Verification Index (ASVI) database. |
90 days
|
DHS Security
(608) 261-6317
Hours: M-R 6:30 am - 4:30 pm, Friday:
6:30 am - 3:30 pm
|
| WAMS |
Web
Access Management System |
WAMS
allows access to many state of Wisconsin systems. It's the
"key to the front door." The vision of the State’s Web
Access Management System (WAMS) is to eventually allow authorized
individuals to access State Internet applications using the same means
of identification for all State Web applications. Among other
things, it is needed to access HOD. |
30
years.
|
Production
environment:
New Users go to http://on.wisconsin.gov
For forgotten passwords go to this site and click on the link to Account
Recovery for password self-help
information
or call
DHS Security (608) 261-6317
Hours: M-R 6:30 am - 4:30 pm, Friday:
6:30 am - 3:30 pm
For state staff that use the User Acceptance Testing (UAT)
environment:
New UAT Users go to http://uaon.wisconsin.gov
For forgotten UAT passwords go to the UAT
Account Recovery page.
|
| WebI |
Web Intelligence |
WebI
is a tool used to
access data warehouses, including the Automated Case
Directory (ACD), the
FoodShare Data Warehouse (FSDW), the W-2 Data Warehouse, the CC Data
Warehouse and ASSET.
More information on
WebI and WebI training.
|
90
days
|
Call
DCF Security (608) 264-6323 option 2 for
ACD, FoodShare Data Warehouse, Child Care, and W-2 Webi accounts.
Hours: M-R 7:00 am - 4:00 pm, Friday:
7:00 am - 3:30 pm
Call DWD Division of Employment and Training (608)
267-9690 option 3 for ASSET and Job Center Services Webi accounts.
|
| WISA |
Wisconsin Integrated Security Application |
WISA is a systems
security application and is only used by a small number of security
staff. |
13
months |
WISA uses a WAMS password. See "WAMS" above.
Local security staff should contact DCF Security for help at
(608) 261-6317
Hours: M-F 8 am - 4 pm
|
| WISCCRS |
Wisconsin
Child Care Regulatory System |
WISCCRS
is a statewide database that includes information on certified and
licensed child care providers and centers. |
Password
does not expire |
DWD
Help Desk (608) 266-7252
Hours: M-F 6 am - 6 pm
Other problems such as the user does not understand
certain functionality, etc are referred to
pirkko.moilanen@wisconsin.gov.
|
|
YoungStar |
Child Care Provider Ratings |
- YoungStar is a
public site that allows the parents to view provider/center rating
information, search for regulated programs and view violations
pertaining to a child care program. (no password/user id for this
site)
- It is also a
secure site for state and regional office staff to enter/view
provider information pertaining to the YS program. This system
contains all YoungStar related information for child care programs
and it generates the star rating.
|
The password does not
expire |
DWD Service Desk
608-266-7252
sdgen@dwd.wi.gov
|
