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If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

DQA Web Pages Information

Provider Types Regulated by DQA

DQA Listservs

Consumer Information

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DQA Facility Directories

DQA Provider Training

DQA Numbered Memos

DHS Forms

Remodeling of Health Care Facilities

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

Assisted Living Forum

The Assisted Living Forum is facilitated by the Division of Quality Assurance, Bureau of Assisted Living and meets bi-monthly. Stakeholders involved in assisted living gather in a collaborative spirit to discuss current issues in the regulated assisted living environment. 

Entities in assisted living include Community Based Residential Facilities (CBRF), 3-4 bed Adult Family Homes (AFH) and Residential Care Apartment Complexes (RCAC). Stakeholders may include Department regulators, Department program Bureaus, provider associations, advocates, providers, assisted living business partners, Managed Care Organizations and county representatives. 

Forum topics may include interpretation of regulations, public funding issues, best practices, quality improvement, workforce issues, statistics and trends, local and national issues and public policy.  The morning session is a general meeting for all three provider groups and runs from 10:00 a.m. until 11:45. There is a 45 minute break for lunch. The CBRF, RCAC and AFH breakout sessions run from 12:30 until 2:00.

Stakeholders may submit suggestions for issues to be discussed during an Assisted Living Forum by using the online Assisted Living Forum Issues Submission Survey.

We encourage you to provide an e-mail address or telephone number on the submission form so that we may respond to any issues/questions submitted that may be more appropriately answered on an individual basis rather than as a topic for the AL Forum.

Meeting Dates and Location:

Time Table



January 21, 2014 
(Adobe Connect Meeting)

10:00 a.m. - 12:00 p.m.

March 18, 2014
(In-Person - Madison College)
10:00 a.m. - 2:00 p.m.

May 20, 2014
(Adobe Connect Meeting)

10:00 a.m. - 12:00 p.m.

July 22, 2014
(In-Person - Madison College, Location Tentative)
10:00 a.m. - 2:00 p.m.

September 23, 2014
(In-Person - Madison College, Location Tentative)

10:00 a.m. - 2:00 p.m.

November 4, 2014
(Adobe Connect Meeting)
10:00 a.m. - 12:00 p.m.

Reminder: The May 20, 2014 Assisted Living Forum meeting will be conducted utilizing Adobe Connect software over the internet and will not be an in-person meeting. Adobe Connect Meeting is a web conferencing product that allows users to conduct live meetings and presentations over the internet.

Refer to the Adobe Connect Meeting Technical Information document to obtain information on required software you will need in order to attend an Adobe Connect Meeting and how to test your computer prior to attending the meeting.

Please connect to the Assisted Living Forum via Adobe Connect Pro by 9:45 a.m. on May 20, 2014 to ensure your equipment is functioning properly. The following Adobe Connect Pro link will be used for the May 20, 2014 Assisted Living Forum:

Please check the circle next to "Enter as a Guest" and then enter your full name and agency/organization.

Assisted Living Forum LISTSERV:

Sign up to receive e-mail reminders and other information related to the Assisted Living Forum. Make sure you check the Assisted Living Forum box:

Assisted Living Forum Archive:

The Assisted Living Forum archive will allow you to view meeting agendas and handouts from the past year and for the current year.

Past Forum
Date Agenda Attachments
03/18/14 Forum Agenda (PDF, 131) State of Assisted Living 2013 (PDF, 3.5 MB)

Assisted Living Serious Violations With Enforcement (PDF, 152 KB)

CBRF 83.20 Medication Administration Training: Curriculum and Testing Update 03/01/2014 (PDF, 210 KB)

Results of the Wisconsin Propane Fuel Shortage - Survey for DQA Regulated Providers (PDF, 52 KB)


Meeting Recording (Adobe Connect, help)

Forum Agenda (PDF, 84 KB) Employee Health Screening for Communicable Diseases (PDF, 143 KB)

Assisted Living Serious Violations With Enforcement (PDF, 94 KB)

State of Assisted Living Mid Year Report 2013 (PDF, 2.6 MB)

07/09/13 Forum Agenda (PDF, 194 KB) Strategies to Support Regulatory Compliance

Initiative 10 - Dr. Hayati Presentation (PDF, 200 KB)


Meeting Recording (Adobe Connect, help)

Forum Agenda (PDF, 280 KB) AFH Initial License App (Word, 200 KB)
AFH License Checklist (Word, 200 KB)

CBRF Initial License App (Word, 200 KB)
CBRF License Checklist (Word, 200 KB)

RCAC Initial License App (Word, 200 KB)
RCAC License Checklist (Word, 200 KB)

DQA Memo 13-002 (PDF, 200 KB)

DQA Memo 13-011 (PDF, 126 KB)

DQA Memo 13-008 (PDF, 169 KB)

DQA Memo 13-005 (PDF, 99 KB)

03/26/13 Forum Agenda(PDF, 192 KB) CY 2012 Assisted Living Serious Violations with Enforcements (P-00465) (PDF, 202 KB)

State of Assisted Living - 2012 (PDF, 2.8 MB)

Medigap Helpline 2013 (PDF, 914 KB)

01/08/13 Forum Agenda (PDF, 228 KB) Assisted Living Forum Q&A - January 2013 (PDF, 23 KB)
11/13/12 Forum Agenda (PDF, 128 KB) There were no handouts for posting at the November 2012 forum.
09/11/12 Forum Agenda (PDF, 142 KB) WALA Letter (PDF, 79 KB)

Residential Services Sustainability(PDF, 291 KB)

DQA 08-013

DQA 12-011

DQA 12-014

DQA 12-015

Q&A Document (P-00432) (PDF, 42 KB)

07/10/12 Forum Agenda (PDF, 38 KB) Aging with an Intellectual Disability (PDF, 6 MB)

FoodShare More Resources Residents (PDF, 1.3 MB)

05/08/12 Forum Agenda(PDF, 44 KB) AL Listserv Member Stats (PDF, 28 KB)

WCCEAL 2012 Update (PDF, 118 KB)

WCCEAL Firewal April 2012 (PDF, 453 KB)

03/13/12 Forum Agenda (PDF, 42 KB)

Medication Misappropriation March 2012 (PDF, 142 KB)

State of AL CY 2011 (PDF, 498 KB)

01/10/12 Forum Agenda(PDF, 23 KB)

BAL Org Chart

AL Serious Enforcement 2011 (PDF, 83 KB)

CBRF Department Approved Trng through 9/30/11 (PDF, 462 KB)

US Senate Hearing 11-11 (PDF, 311 KB)

Raise Your Hand Feature (PDF, 35 KB)

AL Forum Summary (PDF, 111 KB)


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Last Updated: March 25, 2014