Department of Health Services Logo


Wisconsin Department of Health Services


Children's Home

Birth to 3 Program

Children's Long-Term Support Waivers

Unified Intake for Families

Family Support Program

Katie Beckett Program

Resources for Families and Children

County and Provider Resources

Medicaid HCB Waivers Manual

Appendix E (CLTS Forms)

Contact Us


Children's Long-Term Support Waivers
Third Party Administration (TPA)
Claims Processing

The Department of Health Services (DHS) has contracted with a Third Party Administrator (TPA) claims vendor to process the Children’s Long-Term Support (CLTS) Waiver provider service claims and collect appropriate claims report data, according to federal regulations. The selected TPA vendor is the Wisconsin Physicians Service (WPS).

County Waiver Agency Information

Data Warehouse Training (Learn how to access the data and how to create the reports you need!)

See the following DLTC Memo for more information related to the Statewide TPA implementation:

Service Providers

DHS and WPS developed a web-based provider TPA training seminar which provides detailed information regarding the TPA claims payment process.
A printable version (PDF, 186 KB) of the content of the web-based training is also available. 

See the following TPA provider forms:

Contact Information

For more information regarding the TPA claims processing, contact:

County Waiver Agencies:

DHS Children’s Services Section:

WPS CLTS Customer Service Call Center Monday through Friday at:
Phone: (877) 298-1258


Contact the WPS CLTS Customer Service Call Center Monday through Friday at:
Phone: (877) 298-1258

Last Revised: June 12, 2014