Program Monitoring and Evaluation

Quick Links:
Family Care Partnership Program
Wisconsin Council on Long-Term Care
Other Links 

Monthly Enrollment Data  

Quality Reports

• External Quality Review Reports (Submitted by MetaStar, Inc.)

• Member Satisfaction Surveys for Family Care, Partnership and PACE programs:

  • 2010 Survey Results (PDF, 74 KB)

  • 2009 Survey Results (PDF, 77 KB)

  • 2008 Survey Results (PDF, 84 KB)  

Activity and Progress Reports

• Annual Reports:

  • Long-Term Care in Motion: 2010 Annual Report of Wisconsin's Long-Term Care Programs (PDF, 1.1 MB)
  • Long-Term Care in Motion: 2009 Annual Report of Wisconsin's Long-Term Care Programs (PDF, 594 KB)
  • Long-Term Care in Motion: 2008 Annual Report of Wisconsin's Managed Long-Term Care Programs (PDF, 582 KB)
  • Long-Term Care in Motion: 2007 Annual Report of Wisconsin's Managed Long-Term Care Programs (PDF, 666 KB)

• Monthly Appeals and Grievance Reports 

• Quarterly Ombudsman Activity Reports 

• Quarterly Financial Summaries 

Evaluating Family Care

April 2011 Legislative Audit Bureau Report: An Evaluation of Family Care

• Report Highlights (Exit DHS)

• Full Report (Exit DHS; PDF, 800 KB)

• DHS Response to LAB Report - Sent to Joint Legislative Audit Committee Co-Chairs (PDF, 730 KB; 9/1/11)

Family Care Financial Evaluation, prepared by APS Healthcare

• 2010 Family Care Financial Evaluation (PDF, 664 KB)

Family Care Independent Assessments, prepared by APS Healthcare

• 2005 Independent Assessment (PDF, 685 KB) 
  • Department Summary and Response (PDF, 161 KB)
  • Press Release: Governor Doyle Announces Family Care Savings (PDF, 34 KB)
• 2003 Independent Assessment, (PDF, 1.6 MB)

  • Department Response (PDF, 39 KB)

Family Care Implementation Process Evaluation Reports, prepared by The Lewin Group

• 2003 Final Evaluation Report  (Exit DHS; PDF, 3.7 MB)

  • Department Comment and Response (PDF, 36 KB)

• 2002 Report (Exit DHS; PDF, 1.7 MB)

• 2001 Report (Exit DHS; PDF, 597 KB)

• 2000 Report (Exit DHS; PDF 474 KB)

Other Reports of Interest

• 2010 Mental Health and Substance Abuse Site Visits to Managed Care Organizations:

  • Summary of Site Visits (PDF, 28 KB)

  • Best Practices (PDF, 32 KB)

• Measuring Person-Centered Quality (PEONIES Project)

• "Quality Close to Home: A Preliminary Design for an Integrated Quality Management System," October 2006

• "An Annotated History of Wisconsin’s Aging and Disability Resource Centers," The Lewin Group, October 24, 2003 (PDF, 294 KB)

• "Wisconsin's Family Care Long-Term Care Pilot Program: Care Managers' Perspectives on Progress and Challenges," by Stephanie A. Robert, University of Wisconsin Madison (Exit DHS; PDF, 556 KB)

• "Early Evidence from Wisconsin's Family Care Long-Term Care Pilot Program: Continuity  and Change in the Provision of Formal Services," by Stephanie A. Robert, University of Wisconsin Madison (Exit DHS; PDF, 193 KB)

• Promising Practices in Long-Term Care Systems Reform: Wisconsin Family Care (PDF, 235 KB)

• Promising Practices in Home and Community Based Services: Resource Centers Offering Access to Services and Comprehensive Information (Exit DHS)

• Wisconsin's Consumer Outcome Survey, June 2003 (Exit DHS)

PDF: The free Acrobat Reader^® software is needed to view and print portable document format (PDF) files. Learn more.

Last Revised: April 16, 2012