Crisis Services: Information for Providers
Crisis Intervention Network virtual meetings
All professionals who respond to mental health crisis situations are invited to participate in monthly virtual meetings with staff from the Division of Care and Treatment Services, Division of Medicaid Services, and Division of Quality Assurance.
Join our Crisis Intervention Network email list to receive information about these meetings.
Administrative code
Wis. Admin. Code ch. DHS 34 - Emergency Mental Health Service Programs
Medicaid updates
The Wisconsin Medicaid crisis intervention services benefit has added an option for teaming. The billing codes and modifiers have been updated for all crisis services. Watch a webinar that explains all of the updates. If you have questions about these updates, email the Division of Medicaid Services
ForwardHealth Update 2023-06 (PDF) covers information on the expanded mobile crisis benefit and changes to crisis intervention services claim submission.
Program certification
Policy documents, reports, research papers, and toolkits
- Toolkit for Improving Crisis Intervention and Emergency Detention Services, P-02224 (PDF)
- Crisis Now: Transforming Services is Within Our Reach (PDF)
- Crisis Now Library
- Crisis Services and Emergency Detentions Statewide, 2013-2021, P-02517 (PDF)
- Crisis Services: Meeting Needs, Saving Lives
- Collaborative Approaches to Responding to Behavioral Health Emergencies (PDF)
- Improving Behavioral Health Services for Individuals with SMI in Rural and Remote Communities
- National Guidelines for Behavioral Health Crisis Care: Best Practice Toolkit
- National Guidelines for Child and Youth Behavioral Health Crisis Care (PDF)
- Roadmap to the Ideal Crisis System
- Strategies for the Delivery of Behavioral Health Crisis Services in Rural and Frontier Areas of the U.S. (PDF)
- Tailoring Crisis Response and Pre-Arrest Diversion Models for Rural Communities
Training opportunities
- Behavioral Health Training Partnership at UW-Green Bay
- Person-Centered Planning
- Wisconsin Public Psychiatry Network Teleconference
Training and technical assistance contacts
- Operational goals for crisis services transformation: brianne.zaborowske@dhs.wisconsin.gov
- Crisis call services: caroline.crehanneumann@dhs.wisconsin.gov
- Crisis stabilization services: jenna.suleski@dhs.wisconsin.gov
- Youth crisis services: elizabeth.rudy@dhs.wisconsin.gov
Wisconsin Psychiatric Bed Tracker
The Wisconsin Psychiatric Bed Locator Tool assists hospital emergency room staff and county staff responsible for approval of emergency detentions locate potential availability of psychiatric beds for the purpose of referring patients for care. Only registered users can use this tool. Learn more about the Wisconsin Psychiatric Bed Tracker