FoodShare: News for Members
Featured story
FoodShare fraud alert
The Wisconsin Department of Health Services (DHS) identified potential FoodShare skimming fraud of QUEST/EBT cards at four stores impacting members in the following counties: Adams, Columbia, Dane, Dodge, Marquette, Milwaukee, Rock, and Washington.
To prevent more benefits from being stolen, DHS removed personal identification numbers (PINs) from nearly 6,000 compromised and potentially compromised QUEST cards.
All impacted cardholders must set a new PIN before they can use their card to buy food. Cardholders can set their PIN on the ebtEDGE website and mobile app or by calling QUEST Card Service at 877-415-5164.
We recommend that anyone who used their QUEST card in the last 90 days in Dane, Dodge, Rock, Adams, Columbia, Milwaukee, Marquette, and Washington counties, change their QUEST card PIN now to protect their FoodShare.
Learn more about protecting FoodShare benefits
Other news
Replacement benefits available
FoodShare members who lost food due to recent storms or power outages can request replacement benefits within 10 days of the food loss.
Log in to ACCESS (ACCESS in Spanish) and click “Food Benefits Replacement Request” in the left menu. You can call your agency to request them by phone, or submit a request by mail. | October 1, 2026
Opt-in to get helpful text and email messages
Stay up to date—your way.
You can opt-in to receive helpful texts and emails about your FoodShare benefits or Medicaid health care coverage.
Log in to ACCESS (ACCESS in Spanish) to select the types of messages you’d like to receive and by which communication methods. | October 1, 2026
Cost living adjustments applied to October benefits
Starting with your October benefits, cost of living adjustments were made for all FoodShare members. Changes for monthly income limits, allotments, deductions, and allowances occurred.
These changes happen annually based on the federal fiscal year. | October 1, 2026
Change to the FoodShare work requirement in WI
Last year federal rules expanded the work requirement for some FoodShare members.
The age range of affected members grew to 18-64, and it added parents whose children at home who are age 14 and older. Your local agency will check if you need to meet the work requirement at your next interview. | September 1, 2026
New FoodShare utility allowances
New utility allowances are now being used for FoodShare as of July 1. Utility allowances are amounts deducted from your income when your benefits are being figured out. They represent how much you pay for things like heat and water.
Many members will get more FoodShare going forward. Check via ACCESS (ACCESS in Spanish) | July 1, 2026
Explore the MyACCESS app to review your FoodShare information
Did you know that you can use the MyACCESS mobile App to learn more about your FoodShare benefits?
Within the app you can check your current QUEST card balance, learn more about your next deposit, and review 90 days of past activity. It is free to download and easy to use on the go. | July 1, 2026