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Wisconsin Department of Health Services


Promote TIC Understanding

Increase Meaningful Consumer Involvement

Infuse TIC Principles into all Programs & Services

Eliminate Service Trauma & Increase Safety

Enhance Collaboration

Address Funding Issues

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What is Trauma-Informed Care (TIC)?

Psychological trauma is a pivotal force that shapes people's mental, emotional and physical well-being. Because trauma stems from violence, abuse, neglect, disaster, terrorism and war, nearly every family is impacted in some way. Trauma-informed care (TIC) provides a new perspective where those providing the support shift from asking "What is wrong with you?" to "What has happened to you?" This change reduces the blame and shame that some people experience when being labeled. It also builds an understanding of how the past impacts the present, which effectively makes the connections that progress toward healing and recovery.

Trauma-informed care takes a collaborative approach, where healing is led by the consumer and supported by the service provider. Together, in a true partnership, people learn from each other. There's greater respect, progress towards healing, and greater efficacy in services.

Trauma-informed care in organizations impacts all the many aspects of service delivery from how services are provided, to how the physical space is laid out. While the shift in perspective and organizational change doesn't happen overnight, it will start to take root with dedication. With organizational management on board and some thoughtful discussion about what change needs to take place, it won't take long before staff and clients start to see positive change.

Wisconsin's Trauma-Informed Care Logic Model (PDF, 215KB)

Shift your Perspective - Trauma-Informed Care Logo


First Lady Walker's Trauma-Informed Care Initiative (exit DHS)

WI Department of Corrections 
Major Initiative: Trauma-Informed Care (exit DHS)

WI Department of Public Instruction
Creating Trauma Sensitive Schools to Improve Learning: A Response to Intervention (RtI) Model (exit DHS)

WI Children's Trust Fund
Adverse Childhood Experiences in Wisconsin: Findings from the 2010 Behavioral Risk Factor Survey (exit DHS, PDF, 47MB)


Questions? Contact Kenya Bright, Section Chief, Integrated Services Section


Last Updated: May 07, 2014