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Medicaid: Transportation Advisory Council

Upcoming changes to the NEMT manager

In August of 2022, Veyo, the current manager for non-emergency medical transportation (NEMT) in Wisconsin, was purchased by Medical Transportation Management (MTM), Inc.

Veyo has started their transition to MTM in Wisconsin. The Wisconsin NEMT program has begun using MTM Link, the MTM ride scheduling and mileage reimbursement system. There are no changes to NEMT covered services.

For information about the transition, visit the Medicaid NEMT Manager webpage or the Veyo Wisconsin website.

If you need help with your trip during the transition, call 866-907-1493 and select the Where's My Ride option.

The Transportation Advisory Council (TAC) is a group of individuals who provide, use, or assist members in using NEMT services. There are TAC members representing healthcare providers, transportation companies, counties, advocacy agencies, and more. During each meeting, the NEMT manager will present on discussion topics, give an operations update, and ask for feedback from the council members. The Wisconsin Department of Health Services NEMT team facilitates the meeting, answers questions, and keeps track of feedback.

TAC meetings are open to the public.

Meeting schedule

The TAC meets on the first Thursday of the month in March, June, September, and December.

Upcoming meetings

  • Quarter 4 2024: Thursday, December 5, 2024
  • Quarter 3 2024: Thursday, September 5, 2024
  • Quarter 2 2024: Thursday, June 6, 2024

Past meeting materials

Disclaimer about advisory council content

This content reflects the views and opinions of the advisory council. It may not reflect the official policy or position of DHS.

Last revised April 18, 2024