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Adult Day Care Center: Opening a Medicaid Certified Adult Day Care Center

The Wisconsin Department of Health Services (DHS) includes the Division of Quality Assurance (DQA). DQA is responsible for regulating facilities that serve:

  • The frail elderly.
  • People with developmental and physical disabilities.
  • Those with mental health issues.
  • People with substance abuse problems.

DQA also administers Wis. Admin. Code § DHS 105.14. This code guides the certification of adult day care centers (ADCCs).

ADCCs are entities that provide services for part of a day in a group setting to adults who need an enriched health, supportive, or social experience. These adults may need help with activities of daily living, supervision, or protection. These individuals include those with:

  • Advanced age
  • Developmental disabilities
  • Physical disabilities
  • Irreversible dementia/Alzheimer's
  • Mental illness or emotional disturbances
  • Traumatic brain injuries

Services may include:

  • Personal care.
  • Supervision.
  • Providing meals.
  • Health monitoring.
  • Giving medication.
  • Behavior management.
  • Transportation.
  • Activities designed to meet physical, social, and leisure time needs.

ADCC certification is voluntary unless you plan to serve people who receive Medicaid waiver funding from a county. ADCCs that choose to seek this certification must meet federal, state, and local laws and regulations.

DQA doesn't refer participants for enrollment in ADCCs. Participants may be eligible for waiver funding through county departments of health and human services or the Family Care managed care organization.

ADCC programs may be offered in:

  • Family homes.
  • Free standing centers.
  • Multi-use facilities, such as churches, schools, and senior centers.

Return the application and other materials:

  • Email thomas.rylander@dhs.wisconsin.gov
  • Mailing address

    DHS Division of Quality Assurance
    Licensing, Certification and CLIA Section, ADCC Certification
    PO Box 2969
    Madison, WI 53701-2969

Please review Wis. Stat. § 49.45(47)(b) and Wis. Admin. Code § 105.14 prior to completing an application. You must submit the following certification information:

  • ADCC certification application, F-03267 (Word), completed in its entirety.
  • $127 fee. This fee must be paid via mailed check, even if the remainder of the application materials are being submitted electronically. Please make the check out to the Division of Quality Assurance.
  • A clearly labeled floor plan showing all measurements, and clearly labeled areas that qualify as participant square footage under Wis. Admin. Code § 105.14(8)(a)2, which requires 50 sq. ft. per participant, not including passageways, bathrooms, lockers, office, storage areas, staff room, furnace rooms, and parts of rooms occupied by stationary equipment. Keep this square footage in mind as you determine your ADCC's maximum participant capacity.
  • Fire inspection report.
  • Submit Entity Caregiver Background Checks to the Office of Caregiver Quality (OCQ).
  • Model Balance Sheet, F-62674A, showing 60 days operating funding.
  • Proof of transportation insurance, if the ADCC provides transportation.
  • Well water test results, if applicable.
  • Program evaluation plan.
  • Program description. This is a document that would be provided to potential participants and members of the general public, and needs to include:
    • Operator name.
    • Program director name.
    • Participant capacity. This capacity needs to reflect the qualifying square footage under Wis. Admin. Code § 105.14(8)(a)2, as discussed above.
    • Program goals and description.
    • Hours.
    • Limits.
    • Fee schedule.
    • Procedure for informing of changes.
    • Procedures for incident reporting.
    • Participant group and explanation, if more than one.
    • Grievance procedure.
    • Criteria for involuntary discharge.
  • Participant rights document, to be provided to potential and current participants. This is often included in an ADCC's program description.

Once the application materials are accepted, a surveyor from the Acute Care Compliance Section (ACCS) will work with you to schedule and complete an announced initial visit. It is the provider's responsibility to know and understand the regulations governing adult day care centers. Additionally, the operator is responsible for the information contained in the DQA numbered memos. You may also sign-up to receive email notifications of new DQA memos, DQA Quarterly Updates, and additional health care policy-related information.

A review of your physical space is integral to the ADCC certification process. Therefore, re-application and re-survey of an ADCC's new location is required when a move occurs. Some elements of the initial application process are not required, as you are already an established ADCC in good standing.

Return the documents to:

  • Email thomas.rylander@dhs.wisconsin.gov
  • Mailing address

    DHS Division of Quality Assurance
    Licensing, Certification and CLIA Section, ADCC Certification
    PO Box 2969
    Madison, WI 53701-2969

You must submit the following certification information:

  • ADCC certification application, F-03267 (Word), completed in its entirety.
  • Fire inspection report.
  • $127 fee. This fee must be paid via mailed check, even if the remainder of the application materials are being submitted electronically. Please make the check out to the Division of Quality Assurance.
  • Well water test results, if applicable.
  • Program description reflecting any changes resulting from the move. This is a document that would be provided to potential participants and members of the general public, and needs to include:
    • Operator name.
    • Program director name.
    • Participant capacity. This capacity needs to reflect the qualifying square footage under Wis. Admin. Code § 105.14(8)(a)2, as discussed above.
    • Program goals and description.
    • Hours.
    • Limits.
    • Fee schedule.
    • Procedure for informing of changes.
    • Procedures for incident reporting.
    • Participant group and explanation, if more than one.
    • Grievance procedure.
    • Criteria for involuntary discharge.

Contact us

For questions about the licensing process, contact Thomas Rylander

  • Email thomas.rylander@dhs.wisconsin.gov
  • Call 608-266-7297
  • Mailing address

    DHS Division of Quality Assurance
    Licensing, Certification and CLIA Section
    PO Box 2969
    Madison, WI 53701-2969
Last revised April 3, 2024