Customer Help

Important Information for Members
The Department is looking for a statewide non-emergency medical transportation manager. Please Note: Members should continue scheduling rides through LogistiCare. If changes are made, members will be notified. Go to the member web page for more information.

To see if you may be able to enroll or to apply online, go to ACCESS.wi.gov.

This page is a quick way to find forms and publications that you may need.  Click on the name of the program below for which you need more information.

View a listing of health clinics for those with no health insurance

Family Planning Only Services Forms and Publications

FoodShare Wisconsin Forms and Publications

BadgerCare Plus Forms and Publications

BadgerCare Plus Basic Plan

BadgerCare Plus Core Plan Publications

Medicaid Forms and Publications

Caretaker Supplement Forms and Publications

SeniorCare Forms and Publications

Member Updates

Other Links

To see if you may be able to enroll or to apply for these programs go to ACCESS.wi.gov.

Agency Directory — To find the telephone number and address of your local county or tribal agency.  Customers seeking policy clarification should contact the agency in their county.

Contact a Disability Benefit Specialist or Benefit Specialist at your local Aging and Disability Resource Center (ADRC) or County Aging Office. To find the specialist in your area, go to dhs.wisconsin.gov/aging/EBS/counties.htm or call 1-800-362-3002.

Key Contacts — P-16108 (PDF, 64KB)  To get common telephone numbers and web links.

A Guide to Applying for Wisconsin's Health and Nutrition Programs — P-16091, (English, Hmong, Spanish) (PDF, 181KB)  

ForwardHealth Enrollment and Benefits handbook, P-00079, (English)  (PDF, 667KB) A handbook will be mailed to each family who applies for a ForwardHealth Plan.  Translations will be available in the near future.

Non-Emergency Medical Transportation

Healthy Start, Grow Smart: Baby's first year — one month at a time

Renewal Help — Information about renewing your benefits.

Fair Hearing Request — DHA 28

Fair Hearing Voluntary Withdrawal — DHA 17 (PDF, 10KB) — If you want to withdraw your request for a hearing.

Agency Directory — To find the telephone number and address of your local county or tribal agency.  Customers seeking policy clarification should contact the agency in their county.

dhs.wisconsin.gov/aging/EBS/counties.htm or call 1-800-362-3002 to contact a Disability Benefit Specialist or Benefit Specialist at your local Aging and Disability Resource Center (ADRC) or County Aging Office.

Key Contacts — P-16108 (PDF, 64KB)  To get common telephone numbers and web links.

HMO Ombuds Brochure — P-12002, (English, Hmong, Russian, Spanish) 

Income Limits - Current Income limits for Wisconsin's health care and FoodShare programs

• BadgerCare Plus Income Limits

• Medicaid Income Limits
• FoodShare Income Limits

Legal Services - To find the name and telephone number of who in your area can provide you with legal help.  You may also go to:

• Legal Action of Wisconsin, Inc. web site at http://www.legalaction.org/, or

• The Wisconsin Judicare, Inc. web site at www.judicare.org/. 

Disability Rights of Wisconsin — Disability Rights Wisconsin is a private non profit organization which helps people across Wisconsin gain access to services and opportunity through its advocacy and legal expertise.*(exit DHS)