We are committed to protecting the health and safety of our members during the COVID-19 pandemic. To stay informed about the latest program updates, limitations to in-person contacts, general COVID-19 resources, and more, please go to the COVID-19: ForwardHealth Program Updates for You and Your Family webpage.
The Wisconsin Department of Health Services partners with counties and tribes to provide eligibility services for people who are applying for or are enrolled in programs like Medicaid, BadgerCare Plus, and FoodShare. These eligibility services include:
- Helping you apply for or renew your benefits.
- Your application.
- Your renewal.
- Information you provide as verification or proof.
- Changes to your case.
- Conducting your FoodShare interview.
- Answering questions you have about your eligibility and case.
County agencies that provide eligibility services are often called income maintenance or economic support agencies. These county agencies have joined together to form 11 consortium across the state. Each consortium has its own call center to help you with eligibility services. The letters and other communications you get from the State of Wisconsin refer to both local county agencies and the consortium as “agencies.”
If you have questions about your eligibility or case, you can call the consortium that represents your county, and a worker will help you. You can also go in person to your local county or tribal agency during their regularly scheduled office hours.
Click the part of the map where you live to find your consortium contact information. A printer-friendly version of the map is also available.
Click the tabs below to find your consortium, tribe, or county contact information.
If you do not know the name of your county, you can find it by looking for your hometown on the list of Wisconsin municipalities.
Click a consortium for contact information and regularly scheduled FoodShare interview hours.
Click a tribe for contact information and regularly scheduled office hours.
Click a county for contact information and regularly scheduled office hours.
Aging and Disability Resource Centers
If you have questions about long-term care options, contact your local aging and disability resource center (ADRC) for help.
ForwardHealth Member Services
If you have questions about your health care benefits or need help finding a doctor, call ForwardHealth Member Services at 800-362-3002.
Health Care and FoodShare Benefits
You can apply for BadgerCare Plus, Medicaid, FoodShare, Caretaker Supplement, or Family Planning Only Services online, by phone, in person, or by mail.