COVID-19 Updates
We are committed to protecting the health and safety of our members during the COVID-19 pandemic. To stay informed about the latest program updates, limitations to in-person contacts, general COVID-19 resources, and more, please go to the COVID-19: ForwardHealth Program Updates webpage.
BadgerCare Plus is a health care coverage program for low-income Wisconsin residents.
Applicants
Current Members
- ACCESS, an online tool that lets you:
- Check your benefits
- Report changes
- Renew your benefits
- MyACCESS, a mobile app through which you can:
- Check your benefits
- Get reminders
- Submit documents
- BadgerCare Plus covered services and copayments
- Find a provider
- Find your agency's contact information
- ForwardHealth Enrollment and Benefits Handbook, P-00079
- Information about rides to medical appointments
Resources
- List of health clinics for those with no health insurance
- Other programs
- ForwardHealth program resources
- HIPAA privacy notices
- Covering Wisconsin BadgerCare Plus How-To Sheets:
- How to Start Using Health Care, English (PDF) and Spanish (PDF)
- Choose a Quality Doctor, English (PDF)
- How to Make Appointments, English (PDF) and Spanish (PDF)
- Where To Go for Care When You're Sick, English (PDF) and Spanish (PDF)
- Networks, Primary Care and Specialists, English (PDF)
- Rides, Gas Money, and Bus Tickets, English (PDF)
Partners/Providers
Important Changes for Childless Adults
Starting February 1, 2020, some changes to the BadgerCare Plus program may affect BadgerCare Plus applicants and members age 19–64 who are not pregnant and do not have dependent children under age 19 living in their home. The changes include an emergency room copay for nonemergency visits, monthly premiums (depending on income), an optional health survey, and a treatment needs question.
Other Information
Be Aware of Scams
If you are getting health care benefits, the Wisconsin Department of Health Services (DHS) will not call you seeking personal or financial information. If you are getting FoodShare benefits, your agency will call you to complete a FoodShare interview and may ask you to verify certain information to ensure they are talking with the correct person. If you are unsure of who you are talking to, hang up, and call your agency or ForwardHealth Member Services at 800-362-3002.
The Federal Trade Commission (FTC), the nation's consumer protection agency, advises consumers not to give out personal or financial information to people you do not know through phone calls, emails, or knocks on your door. Scam artists want your information to commit identity theft, charge your existing credit cards, debit your checking account, open a new credit card, checking, or savings account, write fraudulent checks, or take out loans in your name.
To file a complaint with the FTC, go to their website, or call 877-FTC-HELP. If you think your identity has been stolen, report it on the FTC’s website, or call 877-ID-THEFT.
In addition, you should only use the ACCESS website to apply for and manage your benefits and the MyACCESS mobile app to manage benefits. If you are getting FoodShare benefits, you can view information about your FoodShare account using the ebtEDGE mobile app.
Access Monitoring Plan
DHS has published an access monitoring plan to evaluate access to health care for individuals who receive health care coverage through Wisconsin’s fee-for-service Medicaid program.
