BadgerCare Plus

Upcoming changes to the NEMT manager

In August of 2022, Veyo, the current manager for non-emergency medical transportation (NEMT) in Wisconsin, was purchased by Medical Transportation Management (MTM), Inc.

Beginning February 1, 2024, Veyo will start their transition to MTM in Wisconsin. The Wisconsin NEMT program will begin using MTM Link, the MTM ride scheduling and mileage reimbursement system, on February 1, 2024. There will not be changes to NEMT covered services.

For more information about the transition, visit the Medicaid NEMT Manager webpage or the Veyo Wisconsin website.

Need help? If you need help with your trip during the transition, contact 866-907-1493 and select the Where's My Ride option.

BadgerCare Plus is a health care program. It helps low-income children, pregnant people, and adults in Wisconsin.

Apply for BadgerCare Plus

I want to apply for BadgerCare Plus

I am a BadgerCare Plus member

Visit ACCESS, a website that helps you:
- Check your benefits.
- Renew your benefits.
- Report life changes.
Download MyACCESS, a mobile app you can use to:
- Check your benefits.
- Get reminders.
- Submit documents.
- Update your address.
- View your digital ForwardHealth or SeniorCare cards.
Find a list of covered services and copays.
Find a provider.
Contact your agency.
Get information about rides to medical appointments.
View the ForwardHealth Enrollment and Benefits Handbook, P-00079.

I am a partner or provider

Visit the ForwardHealth Community Partners web page.
Visit the ForwardHealth Portal.
Find a member’s agency.

Related topics

BadgerCare Plus How-To Sheets from Covering Wisconsin:
- How to Start Using Health Care, English and Spanish
- How to Make Appointments, English and Spanish
- Networks, Primary Care, and Specialists, English and Spanish
- Rides, Gas Money, and Bus Tickets, English and Spanish
- Where to Go for Care when You’re Sick, English and Spanish

Be aware of scams

Scam artists get your information to steal your identity. They may charge your credit cards or open new cards. They may use your bank account. Scam artists can write bad checks or take out loans in your name.

If you get health care benefits, be careful about sharing personal information. Make sure you only answer health questions from trusted contacts. Know that for programs like FoodShare, your agency will call you for an interview. They may ask you to answer questions, so they know they’re talking to the right person. If you’re not sure who you’re talking to, hang up the phone. Call your agency or ForwardHealth Member Services at 800-362-3002.

After you apply for ForwardHealth programs, you should only use the ACCESS website and MyACCESS mobile app to manage your benefits. If you get FoodShare benefits, you can also view your account details on the ebtEDGE mobile app.

The Federal Trade Commission (FTC) is the nation’s consumer protection agency. The FTC advises you not to give out any information to people you don’t know. This includes phone calls, text messages, emails, or knocks on your door.

If you think a scam artist may have contacted you, tell the FTC by going to their website or call 877-FTC-HELP.
If you think some has stolen you identity, report it on the FTC’s website, or call 877-ID-THEFT.