Health Care Renewals

What to expect at renewal time

• About two months before your renewal is due, we’ll see if we have updated information on file for you through other state programs. If we do and you still meet the rules for getting benefits, we’ll send you a letter letting you know your benefits will be renewed. This is called an “administrative renewal.”
• If we don’t have enough information on file, we’ll mail you a renewal packet about two weeks before your renewal month. It tells you what you need to do and when to submit. Taking action as soon as you get your renewal packet is recommended in case more information is needed.
• You will need to update the information we have on file for you, if necessary. This may include your household details, income, assets, and insurance. We may ask you to submit proof of your answers.
• If you are renewing FoodShare benefits at the same time, you’ll need to do an interview with a worker for that program.
• Your local agency will follow up if they need more information. When they have finished looking at your renewal, you will get a letter that tells you if your benefits are staying the same or if something is changing.
• If you do not renew during your renewal month, your benefits will end. During the following three months, you can do a late renewal for BadgerCare Plus and most Wisconsin Medicaid programs. If you do a late renewal however, you might have a gap in coverage. Starting four months after your renewal month, you will have to reapply.

Download the enrollment renewal fact sheet: English (PDF) | Hmong (PDF) | Spanish (PDF)

How do I do my renewal?

The easiest way is through your ACCESS account at access.wi.gov. If you don't have an ACCESS account, you can create one now. Once you've logged in, look for the alert that says “Benefit Renewals Due For” and click the program name to get started. You can renew benefits for BadgerCare Plus and Family Planning Only Services online, but not Caretaker Supplement. 

Complete my renewal online

For all programs, you can also renew by mail. Simply review, make changes, and return the prefilled renewal packet we sent you in the mail.

If you don’t have your renewal packet, you can still renew by mail with a little extra work. Download and fill out the form below for your specific program. Although these forms are usually for new applications, you can also use them for your renewal if needed.

• BadgerCare Plus and Family Planning Only Services: English (PDF) | Hmong (PDF) | Spanish (PDF) | Dari (Afghan Persian) (PDF) | Pashto (PDF)
• FoodShare: (English (PDF), Hmong (PDF), Spanish (PDF)
• Medicaid for the Elderly, Blind or Disabled —includes Family Care, IRIS (Include, Respect, I Self-Direct), Long-Term Care, Medicaid Purchase Plan (MAPP), and Medicare Savings Plans: English (PDF) | Hmong (PDF) | Spanish (PDF) | Dari (Afghan Persian) (PDF) | Pashto (PDF)

You can also renew by phone or in person. Contact your local agency to make an appointment.