Regulations: Assisted Living Administrator Training Courses

New online licensure and certification system for health and residential care providers

The Wisconsin Department of Health Services (DHS) Division of Quality Assurance (DQA) is launching the DHS DQA Provider Portal, a new system for licensure, background checks, plan reviews, and other provider applications for assisted living facilities, adult day care centers, personal care agencies, and substance use and mental health treatment programs. Licensure/certification applications and plan review materials will not be accepted electronically or postmarked as of November 22, 2025, as we transition to the new system. We will accept applications and plan review materials starting December 15, 2025. Applications must be submitted using the DHS DQA Provider Portal. To prepare for this transition and for more information, visit our webpage.

Background check applications for all users

To prepare for the transition to the new DHS DQA Provider Portal, the Division of Quality Assurance (DQA) will not accept any new background check applications for entity operators, non-client residents, or other required individuals for new or renewing entity license/certification applications, or for rehabilitation review applicants as of November 22, 2025.

DQA will resume accepting background check applications on December 15, 2025, through the DHS DQA Provider Portal. To prepare for this transition and for more information, visit our webpage. Caregiver background checks completed by entities for employees and contractors are not affected by this transition.

People may qualify to be an assisted living administrator if they:

Have a bachelor's degree in a non-health related field from an accredited college and successfully complete a training course approved by the Wisconsin Department of Health Services (DHS).

These requirements are described in Wis. Admin. Code § DHS 83.15(1)(c).

People also may qualify if they:

Have at least two years of experience in a health care field, have direct contact with client/patient groups (Wis. Admin. Code § DHS 83.02(16)), and successfully complete a department-approved training course.

Training courses approved by DHS must cover six core skills. These six skills are used to review and approve administrator training courses:

  1. Leadership and management
  2. Resident care and services
  3. Resident rights, advocacy, and legal issues
  4. Physical environment and life safety
  5. Human resources management
  6. Financial management

Resources

Approved training courses

Learn more about the training courses for assisted living administrators.

WALA 83.15 Administrator Course

  • Email info@ewala.org
  • Call 608-288-0246
  • Learn more online at www.ewala.org
  • Mailing address

    Wisconsin Assisted Living Association (WALA)
    5325 Wall St., Suite 2305
    Madison, WI 53718

Contact us

For questions about the Wisconsin Community-Based Care and Treatment Training Registry:

Glossary

 
Last revised September 15, 2025