Regulations: Assisted Living Administrator Training Courses

New online licensure and certification system for health and residential care providers

The Wisconsin Department of Health Services (DHS) Division of Quality Assurance (DQA) launched the DHS DQA Provider Portal, a new online system for licensure/certification, background checks, plan reviews, and other provider applications for certain users. Visit our webpage for more information.

Scam targeting U.S. Bank customers

DHS is aware of an organized impersonation scam that targets U.S. Bank customers. Impersonators are contacting customers by phone, posing as representatives from the U.S. Bank Fraud Department. They may claim issues with recently initiated wire transfers. The DHS DQA Provider Portal uses U.S. Bank for the payment of fees. Please be aware of this impersonation scam if you are paying fees through the DHS DQA Provider Portal.

People may qualify to be an assisted living administrator if they:

Have a bachelor's degree in a non-health related field from an accredited college and successfully complete a training course approved by the Wisconsin Department of Health Services (DHS).

These requirements are described in Wis. Admin. Code § DHS 83.15(1)(c).

People also may qualify if they:

Have at least two years of experience in a health care field, have direct contact with client/patient groups (Wis. Admin. Code § DHS 83.02(16)), and successfully complete a department-approved training course.

Training courses approved by DHS must cover six core skills. These six skills are used to review and approve administrator training courses:

  1. Leadership and management
  2. Resident care and services
  3. Resident rights, advocacy, and legal issues
  4. Physical environment and life safety
  5. Human resources management
  6. Financial management

Resources

Approved training courses

Learn more about the training courses for assisted living administrators.

WALA 83.15 Administrator Course

  • Email info@ewala.org
  • Call 608-288-0246
  • Learn more online at www.ewala.org
  • Mailing address

    Wisconsin Assisted Living Association (WALA)
    5325 Wall St., Suite 2305
    Madison, WI 53718

Contact us

For questions about the Wisconsin Community-Based Care and Treatment Training Registry:

Glossary

 
Last revised September 15, 2025