Eligibility Management

Possible Fraud Risk

August 31, 2015: The federal Food and Nutrition Service Supplemental Nutrition Assistance Program (SNAP) has notified states that there have been reports of the general public receiving unsolicited calls from what appears to be the SNAP toll free information hotline number at 1-800-221-5689.  The unsolicited callers are requesting personal information offering assistance for filling out a SNAP application or other non-SNAP related services such as home security systems. Never provide personal information or your credit card number over the phone to unsolicited callers.

This outside entity that has “spoofed” the SNAP toll free information hotline number is not affiliated with the Food and Nutrition Service or SNAP.

If you suspect that you are receiving illegitimate calls from 1-800-221-5689, you may file a complaint with the FCC. If you have already fallen victim to this or a similar scam, please visit the Federal Trade Commission Identify Theft Consumer Information website for more information about identity theft.


This page provides links to all of the websites available to assist income maintenance (FoodShare and Medicaid) workers.

Need HELP with this page?

Quick Links


For Process Help and System Help, refer to the Handbooks and Manuals tab below.

For Systems Gateway and WisdomWeb (Data Warehouse), refer to the Systems tab to the right.

Data and Reports


Forms and Publications

Government Links

Handbooks and Manuals

Memo Series

Other Links

Policy Notification Sign-up

Programs and Services



  • Systems Gateway - Use this link to get to: ACCESS, ACD, ASSET, BST, CATS, CCPC, CCPI, CSAW, CWW, DWD, EATS, ECF, FSDW, IMQA, SAVE, WAMS, WEBI, or WISA, WisdomWeb (Data Warehouse)
  • Systems Gateway Help



Last Revised: November 3, 2015